Commonwealth Hotels
General Manager
Commonwealth Hotels, Greensboro, North Carolina, us, 27497
Description Position at DoubleTree by Hilton Greensboro Airport
Come Join Our Team!
Commonwealth Hotels, LLC. is a superior hospitality management company with a "world-class" culture. We are a leading franchisee, committed to providing outstanding services to our guests through attention to detail, integrity, pride, and intensity.
The newly rebranded DoubleTree Greensboro is looking for a top-performing
Hotel General Manager.
Doubletree by Hilton Greensboro Airport is seeking an experienced and dynamic Hotel General Manager to lead our team in delivering exceptional hospitality services at our esteemed establishment. In this pivotal role, the Hotel General Manager will be responsible for overseeing all aspects of hotel operations, ensuring that our guests enjoy an unforgettable experience from check-in to check-out. The Hotel General Manager will work closely with various departmental heads to implement effective strategies that enhance service quality, increase customer satisfaction, and drive revenue growth. The Hotel General Manager's leadership skills will guide and motivate our staff, fostering a positive work environment that promotes teamwork and professional development. The ideal candidate must possess a deep understanding of the hospitality industry, exceptional problem-solving abilities, and a passion for delivering high-quality guest services. The Hotel General Manager will also be tasked with maintaining the hotel’s standards of cleanliness and upkeep, as well as developing long-term operational plans that align with the business's strategic goals. As the face of the hotel, you will engage with guests to ensure their needs are met while actively seeking feedback to continuously improve our offerings. If you are a dedicated professional with a commitment to excellence and keen business acumen, we invite you to apply for this exciting opportunity to shape the future of our hotel. What is in it for YOU? Medical, Dental, Vision
-Benefits Begin DAY ONE! 401(k) with a company match! Vacation/ Personal days and holiday pay Hotel Room and Food and Beverage Discounts Travel Discounts for Travel and Food and Beverage Personal Days Off Online Training Courses Commonwealth University (Grow your Career in hospitality) Referral Program and Bonus Flexible Health Care Spending Account Day Care Flex Spending account Direct Deposit Jury Duty Leave Bereavement Leave Employee Assistance Program Associate of the Month/Associate of the Year/Service Awards Free Basic Life and basic Accidental Insurance Voluntary Life Insurance Products for Self, Spouse, and Dependents Some Key Areas of Responsibilities for the Hotel General Manager include: Promote and market the property. Manage budgets, financial plans, financial records, and statistical information. Recruit, train, and coach staff. Achieve profit targets. Deal with guest complaints and comments. Compliance with all current brand standards including regulatory and Commonwealth Hotels. Requirements for the Hotel General Manager include: Strong interpersonal skills and a full understanding of professional business ethics, etiquette, and social skills. Appropriate professional appearance and demeanor. Detail-oriented professional. Understanding of group and transient sales processes and forecasting procedures. Excellent organization skills, manage time well, correctly prioritizes, and is flexible. Applicants must be able to work weekends & holidays. Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment, and a “Whatever It Takes” attitude. We are a leading franchisee of Marriott, Hilton, and Hyatt brands. Commonwealth Hotels, a home office is in Covington, KY, and is led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States. Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride, and Intensity in all we do. This allows us to develop a special relationship with our guests, associates, and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance. As a Company we believe the true success of our operation rests with the associates who bring life to the bricks and mortar. A great hotel or club is created by great people who perform their jobs to the best of their ability and are always friendly and helpful to guests. The attitude of our associates all our associates is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people and this combination in turn yields satisfied guests. At Commonwealth Hotels, “We are an equal opportunity employer and value diversity. Employment is decided on qualifications, merit, and business need.” EOE/Drug-Free Workplace
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Hotel General Manager.
Doubletree by Hilton Greensboro Airport is seeking an experienced and dynamic Hotel General Manager to lead our team in delivering exceptional hospitality services at our esteemed establishment. In this pivotal role, the Hotel General Manager will be responsible for overseeing all aspects of hotel operations, ensuring that our guests enjoy an unforgettable experience from check-in to check-out. The Hotel General Manager will work closely with various departmental heads to implement effective strategies that enhance service quality, increase customer satisfaction, and drive revenue growth. The Hotel General Manager's leadership skills will guide and motivate our staff, fostering a positive work environment that promotes teamwork and professional development. The ideal candidate must possess a deep understanding of the hospitality industry, exceptional problem-solving abilities, and a passion for delivering high-quality guest services. The Hotel General Manager will also be tasked with maintaining the hotel’s standards of cleanliness and upkeep, as well as developing long-term operational plans that align with the business's strategic goals. As the face of the hotel, you will engage with guests to ensure their needs are met while actively seeking feedback to continuously improve our offerings. If you are a dedicated professional with a commitment to excellence and keen business acumen, we invite you to apply for this exciting opportunity to shape the future of our hotel. What is in it for YOU? Medical, Dental, Vision
-Benefits Begin DAY ONE! 401(k) with a company match! Vacation/ Personal days and holiday pay Hotel Room and Food and Beverage Discounts Travel Discounts for Travel and Food and Beverage Personal Days Off Online Training Courses Commonwealth University (Grow your Career in hospitality) Referral Program and Bonus Flexible Health Care Spending Account Day Care Flex Spending account Direct Deposit Jury Duty Leave Bereavement Leave Employee Assistance Program Associate of the Month/Associate of the Year/Service Awards Free Basic Life and basic Accidental Insurance Voluntary Life Insurance Products for Self, Spouse, and Dependents Some Key Areas of Responsibilities for the Hotel General Manager include: Promote and market the property. Manage budgets, financial plans, financial records, and statistical information. Recruit, train, and coach staff. Achieve profit targets. Deal with guest complaints and comments. Compliance with all current brand standards including regulatory and Commonwealth Hotels. Requirements for the Hotel General Manager include: Strong interpersonal skills and a full understanding of professional business ethics, etiquette, and social skills. Appropriate professional appearance and demeanor. Detail-oriented professional. Understanding of group and transient sales processes and forecasting procedures. Excellent organization skills, manage time well, correctly prioritizes, and is flexible. Applicants must be able to work weekends & holidays. Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment, and a “Whatever It Takes” attitude. We are a leading franchisee of Marriott, Hilton, and Hyatt brands. Commonwealth Hotels, a home office is in Covington, KY, and is led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States. Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride, and Intensity in all we do. This allows us to develop a special relationship with our guests, associates, and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance. As a Company we believe the true success of our operation rests with the associates who bring life to the bricks and mortar. A great hotel or club is created by great people who perform their jobs to the best of their ability and are always friendly and helpful to guests. The attitude of our associates all our associates is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people and this combination in turn yields satisfied guests. At Commonwealth Hotels, “We are an equal opportunity employer and value diversity. Employment is decided on qualifications, merit, and business need.” EOE/Drug-Free Workplace
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