Data Center Technician Job at TEKsystems in Goodyear

TEKsystems is seeking a Data Center Technician to join their team in Goodyear, AZ!

RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

Scope:

·       Respond to service tickets for servers in customer datacenters in a timely manner

·       Keep parts lockers up to date and properly stocked at all times

·       Troubleshoot and triage server failures to determine the most efficient path to getting a server back online for the customer

·       Track server fleet health and validate that we are always exceeding customer requirements for total servers online

·       Provide consistent, detailed feedback to the engineering team on failures, serviceability of servers, and integration with the datacenter

·       Apply firmware and BIOS updates as needed using engineering-approved tools

·       Comply with all datacenter safety, security, and operational protocols at all times

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge and skills:

·       Ability to identify hardware failures and work within the limits of a defined process to get hardware running or replace entire servers 

·       Ability to regularly lift and move server systems that weigh up to 70lbs

·       Fanatic attention to detail. Accuracy in inventory, trouble tickets, asset tag updates, wiring plans, etc. is essential to the customer and is critical to this role

·       Must be able and willing to travel

·       Linux terminal basic experience

·       Windows CMD basic experience.

Competencies 

• Demonstrated strong ownership, self-motivation and ability to work autonomously
• Ability to work successfully with geographically dispersed teams