Capital One
Senior Manager, Product Manager - Enterprise Financial Platforms
Capital One, New York, New York, us, 10261
Senior Manager, Product Manager - Enterprise Financial Platforms
Center 1 (19052), United States of America, McLean, VirginiaSince the founding of the company, we at Capital One have believed that information and technology would transform banking. That belief and spirit continues with the platforms we’re building to support customers' financial transactions. We’re working backward from a vision to radically transform how we work and how we serve our hundreds of millions of customers.We are looking for a Senior Product Manager who will chart the path to Capital One’s future and profoundly impact our business by building a platform that is accurate, scalable, and flexible to support the businesses we’re in today and the future products we haven’t even imagined yet. They will have a keen eye for understanding the customer problem and collaborating with technology and business domain experts to design a sustainable solution while ensuring stakeholders are engaged and informed every step of the way.In this role, you can expect to hone your product management craft through:Learning the intricacies of complex financial products in a highly regulated environmentCollaborating with all of Capital One’s Market leading Lines of Business (Card, Bank and Financial Services)Translating real world financial events into higher order platform capabilitiesBuilding a platform with a focused investment on usability and scalabilityProduct Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.In this role, you’ll be expected to demonstrate proficiency in four key areas:Human Centered:
You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product. You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision.Business Focused:
You’ll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that your team will be successful. You’ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates.Technology Driven:
You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business. You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver.Transformational Leadership:
You’ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams. You’ll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career.We want you if you are:Intellectually Curious:
You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.Communicator & Influencer:
You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.Do-er:
You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.Passionate & Customer Focus:
You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.Learner:
You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.Team Player:
You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.Basic Qualifications:Bachelor’s Degree or military experienceAt least 5 years of experience in digital product managementPreferred Qualifications:Bachelor’s Degree in Computer Science or EngineeringMBA or Master’s degree3 years of experience in Agile product managementExperience translating business strategy and analysis into consumer facing digital productsThis role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
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Center 1 (19052), United States of America, McLean, VirginiaSince the founding of the company, we at Capital One have believed that information and technology would transform banking. That belief and spirit continues with the platforms we’re building to support customers' financial transactions. We’re working backward from a vision to radically transform how we work and how we serve our hundreds of millions of customers.We are looking for a Senior Product Manager who will chart the path to Capital One’s future and profoundly impact our business by building a platform that is accurate, scalable, and flexible to support the businesses we’re in today and the future products we haven’t even imagined yet. They will have a keen eye for understanding the customer problem and collaborating with technology and business domain experts to design a sustainable solution while ensuring stakeholders are engaged and informed every step of the way.In this role, you can expect to hone your product management craft through:Learning the intricacies of complex financial products in a highly regulated environmentCollaborating with all of Capital One’s Market leading Lines of Business (Card, Bank and Financial Services)Translating real world financial events into higher order platform capabilitiesBuilding a platform with a focused investment on usability and scalabilityProduct Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.In this role, you’ll be expected to demonstrate proficiency in four key areas:Human Centered:
You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product. You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision.Business Focused:
You’ll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that your team will be successful. You’ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates.Technology Driven:
You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business. You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver.Transformational Leadership:
You’ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams. You’ll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career.We want you if you are:Intellectually Curious:
You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.Communicator & Influencer:
You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.Do-er:
You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.Passionate & Customer Focus:
You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.Learner:
You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.Team Player:
You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.Basic Qualifications:Bachelor’s Degree or military experienceAt least 5 years of experience in digital product managementPreferred Qualifications:Bachelor’s Degree in Computer Science or EngineeringMBA or Master’s degree3 years of experience in Agile product managementExperience translating business strategy and analysis into consumer facing digital productsThis role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
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