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ThinqSpot, Inc.

State Operations Director

ThinqSpot, Inc., Cromwell, Connecticut, us, 06416


Looking for State Operations Director in Cromwell, CT

Job Type: Permanent Full Time

Shift: Days

Position Overview:

The State Operations Director is responsible for providing leadership for all state operations, elevating program services, supporting the workforce, driving financial outcomes, and fostering strong community partnerships that promote advocacy and impact. You will play a key role in supporting state-wide initiatives and service lines, while promoting quality service delivery and workforce engagement. This position has a residency requirement that is local of Connecticut.

Responsibilities:

Ensure compliance with all regulatory and accreditation standards while maintaining efficient program operations.

Oversee service delivery to ensure that the needs of individuals served are met with high-quality, personalized services.

Manage and develop budgets, approving expenditures, and ensuring financial decisions align with budgetary guidelines and organizational vision.

Foster positive relationships with community organizations, public entities, and local/state officials through public speaking and participation in community initiatives.

Organize and support local fundraising events to sustain program funding.

Build a positive workplace culture by promoting open communication, fair practices, and employee recognition.

Evaluate and manage staff performance according to company policies and procedures, addressing issues when needed.

Maintain clear communication with staff, individuals served, and their families/guardians.

Develop, implement, and update policies and procedures to maintain service quality and meet regulatory standards.

Support initiatives that drive strategy, growth, and quality improvement in all aspects of the business.

Requirements:

Bachelor's Degree in Human Services or a related field, or an equivalent combination of education and relevant experience.

A minimum of 7 years of experience in a related field, with at least 5 years in a management or supervisory role.

Proven experience in budget and financial management.

Job Type: Full-time

Pay: $144,000.00 - $165,000.00 per year

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Vision insurance

Schedule:

Day shift

Experience:

State Operations: 7 years (Required)

Management: 5 years (Required)

Work Location:

In person

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