Quality Inn is hiring: Part Time Night Auditor in Bradenton

Job Description

The Night Auditor is responsible for providing consistently excellent service to guests/clients before arrival, upon arrival, from check-in to check-out, and efficient balancing of the day’s transactions of the entire hotel. This employee will be responsible for registration, checkout, and cashiering, as well as reconciling and posting daily revenue activity.

• Greet and welcome guests upon arrival. Register guests in Reservations/PMS and follow proper check-in procedures.

• Thank guests with genuine appreciation and be aware of guests’ needs; assist in providing a pleasant experience.

• Maintain proper operations of the phone and ensure that all performance standards are being met

• Responds quickly to guest requests in a friendly manner. Follows up with guests to ensure satisfaction.

• Maintain an understanding of hotel services, facility information, and rates and packages.

• Responsible for the collection of monies for services rendered during a guest stay including posting and balancing charges and settlements for rooms and other outlets if applicable.

• Must maintain proper files and resetting systems for the next day’s operations.

• Reconcile and complete all daily front desk work.

• Ensure credit card system reconciles to daily transaction lists.

• Properly close all PMS and Point of Sale systems daily, generate and maintain appropriate audit reports and reset all systems to the following day.

• Develop and maintain positive working relationships with others and support the team to reach goals.

• Inform General Manager or Front Office Manager of any problems that need immediate attention and/or action to allow proper function of shift.

• For Limited-Service Properties this position may be responsible for setting up breakfast items

Requirements

• High School Degree or Equivalent.

• Minimum of 1-year experience in a front-office role

• Ability to work on PMS software.

• Must possess a thorough knowledge of the hospitality industry and have sound administrative skills.

• Requires good communication skills, both verbal and written.

• Must possess basic computational ability.

• Must possess basic computer skills

We are an equal-opportunity employer and all qualified applicants will receive

consideration for employment without regard to race, color, religion, sex,

national origin, disability status, protected veteran status, or any other

characteristic protected by law.

Job Type: Part-time

Pay: $13.00 - $16.00 per hour