Logo
Honolulu Museum of Art

Tour Programs Manager

Honolulu Museum of Art, Honolulu, Hawaii, United States, 96814


Job Title:

Tour Programs Manager Department:

Learning and Engagement Employment Status:

Full-Time, Exempt Supervisor:

Associate Director of Learning and Engagement Job Summary: Under the general direction of the Associate Director of Learning and Engagement, the Tour Programs Manager develops a suite of docent-led, community-led, and self-guided tours for the Honolulu Museum of Arts visitors. In close collaboration with the Education and Community Programs Manager, the Tour Programs Manager trains, evaluates, and schedules a core group of 50-60 active volunteer docents to ensure tours are accessible, interesting, and relevant to museum audiences. They also work with community members and artists to co-create tours that engage visitors with narratives beyond the museum's walls. The Tour Programs Manager is a key member of HoMA's interpretive team comprised of the Education and Community Programs Manager, Interpretive Resources Manager, Studio Programs Manager, and HoMA's curators. Together, they are charged with developing a cohesive and complementary suite of interpretive programs and resources that support the vision and values of HoMA. Minimum Qualifications: A Bachelor's Degree in Education, Museum Studies, Art History, or related field and two to five years of comprehensive related experience. Foundational knowledge of teaching and developing curriculum. Demonstrates a broad knowledge of inquiry-based pedagogical theory and technique, as well as a strong art historical expertise. Exceptional ability to manage, lead, and build the capabilities of a driven, bright team of volunteers. Ability to create communities and a sense of belonging. Strong communication, both written and verbal, and organizational skills. Honesty, integrity, enthusiasm, perspective, and a strong work ethic supported by commitment and follow-through. Ability to work within and support a diverse community of visitors, artists, and employees. Development of Tour Content: Works closely with the Associate Director of Learning and Engagement to develop interpretive strategy and pedagogy for museum tours and conceptualize the long-term vision for growth of tour programming. Develops and writes new content for self-guided and docent-led tours, geared towards a variety of audiences, on a quarterly rotation. Collaborates with community members and artists to co-create community/artist-led tours. Works closely with HoMA's interpretive team to develop content that is aligned and complementary across all interpretive activities and resources. Docent Training and Evaluation: Works with the Education and Community Programs Manager to provide continuing education for docents in current pedagogical approaches. Evaluates, conducts regular observations, and provides constructive feedback to docents. Creates training guides for new docent-led tours and trains docents on their knowledge and ability to converse about the museum's collection and exhibitions and ensure a high level of efficacy and fidelity in all museum tours. Works with the Curatorial department on all new exhibitions to coordinate continuous Curatorial training for docents and generate training guides and supplemental resources to provide key messages. Oversees program evaluation and keeps an account of visitor survey results. New Docent Training: Works with the Education and Community Programs Manager to recruit for, coordinate, conduct, and lead a 6-month training program for new docent intake when needed. Maintains and updates the new docent training handbook for relevancy and that it reflects current museum practices. Determines the need and when to train for a new docent cohort. Docent Management and Scheduling: Works closely with the Education and Community Programs Manager in scheduling docents, tours, and docent training. Acts as liaison between Docents and Learning and Engagement staff and other HoMA Departments. Works closely with the docent liaisons to coordinate monthly docent meetings and events and determines their role and administrative responsibilities. Program Administration: Works with Communications, Design, and Visitor Engagement departments to develop program promotion in print and online as well as ensuring the website is kept up to date. With Security, Facilities, and Visitor Engagement departments, coordinates all administrative, operational, interdepartmental, and day-to-day logistics for tour programs. Tracks and reports attendance data and works closely with the HR Coordinator in reporting docent hours. Assists the Associate Director of Learning and Engagement with grant writing and reporting and monitoring of program budgets. Demonstrates a commitment to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion through respectful communication and cooperation with others at all times, continuous training, and modeling inclusive behaviors. Other duties as assigned. Compensation: The Honolulu Museum of Art is committed to practicing salary transparency. The minimum salary for this position is

$55,000 per year

and the maximum salary is

$65,000 per year.

Please note that the pay range information is a general guideline only. Many factors are taken into consideration when setting pay, including education, experience, the external labor market, and internal equity. This opportunity includes a generous benefits package, including but not limited to: Fully covered medical, dental, and vision insurance for employee 12 paid holidays 15 days of vacation accrual in 1st year, increasing to 20 days in 2nd year 15 days of annual sick leave Group retirement plans with employer matching after 2nd year Shop, Museum Café, and Art School discounts

#J-18808-Ljbffr