SERVPRO of East Naples
Administrative Assistant Job at SERVPRO of East Naples in Naples
SERVPRO of East Naples, Naples, FL, US
Job Description
Job Description
Do you love helping people through difficult situations?
Then, dont miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened!
Were seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.
Primary Responsibilities
Provide excellent customer service
Send out email and written correspondence
Complete internal job file quality reviews
Meet crucial deadlines
Perform detailed and accurate data entry
Prepare estimates and billing invoices
Coordinate crew and job scheduling
Assist other departments, as needed
Position Requirements
2+ year(s) of administrative or office-related experience
Experience with billing, quality assurance, and scheduling a plus
Experience in service industry environment a plus
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Possess polite, confident, and excellent customer service skills, including listening and questioning skills
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate and proprietary software
Minimum of HSD/GED preferred
Able to successfully complete a background check subject to applicable law
Hours
40 hours/week, flexible to work overtime when required
Vary between 7 a.m. and 7 p.m.
Pay Rate
Competitive pay based on experience.
Then, dont miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened!
Were seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.
Primary Responsibilities
Provide excellent customer service
Send out email and written correspondence
Complete internal job file quality reviews
Meet crucial deadlines
Perform detailed and accurate data entry
Prepare estimates and billing invoices
Coordinate crew and job scheduling
Assist other departments, as needed
Position Requirements
2+ year(s) of administrative or office-related experience
Experience with billing, quality assurance, and scheduling a plus
Experience in service industry environment a plus
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Possess polite, confident, and excellent customer service skills, including listening and questioning skills
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate and proprietary software
Minimum of HSD/GED preferred
Able to successfully complete a background check subject to applicable law
Hours
40 hours/week, flexible to work overtime when required
Vary between 7 a.m. and 7 p.m.
Pay Rate
Competitive pay based on experience.