Administrative Assistant Job at FASTSIGNS #17501 in Allen

Benefits:

• Competitive salary
• Training & development

Job Summary:
The Administrative Assistant provides essential support to the Franchise owner and the sales team and aids in the efficient and effective running of the sales. This role involves managing administrative tasks, coordinating sales activities, ensuring high-quality customer service, and running/analyzing weekly sales and production reports.

Key Responsibilities:

• Answers phone calls and direct callers to the appropriate personnel, schedules appointments, assists clients and other visitors.
• Assist the Franchise owner as needed: by contacting customers when orders are ready for pickup, labeling and mailing marketing materials and follow-up letters when requested, assisting with ordering promotional items for clients and in center.
• Track and sales orders in various queues to alert sales reps of pending actions.
• Assist with in store marketing initiatives. (postcards, flyers, etc.)
• Provide overall office support by performing a variety of accounting functions, including but not limited to accounts payable and receivables.
• Order and manage office supplies; make sure departmental needs are met.
• Process mail and post payments daily.
• Assist Franchise owner by scheduling installations, and QC owners orders and contact clients when orders are ready.
• Assist in the preparation of sales reports, presentations, and proposals.
• Run sales and production reports, exporting data for analysis using Excel.
• Maintain databases and ensure all sales-related information is up-to-date, upload signed customer acceptance docs, install site photos, etc.
• Organize and maintain sales department documentation and records.
• Schedule meeting and appointments for the sales team.
• Act as a liaison between the sales team and other departments.
• Ensure all communication between the sales team and clients is clear and professional.

Qualifications:

• Previous experience in sales administration or sales support roles.
• Proficient in Microsoft Office and CRM Software.
• Strong organizational and multitasking abilities.
• Excellent verbal and written skills.
• Detail-oriented with a high level of accuracy.
• Effective time management and logical decision-making.
• Capacity to handle schedule pressures and aggressive timelines.
• Strong interpersonal communication skills; ability to interact professionally with customers.
• Good knowledge of various types of signs including vinyl, channel letters, pylons, and monuments.
• Must exhibit a professional demeanor/appearance and have an excellent attendance record.