Administrative Assistant Job at Weed Man Billings, MT in Billings Metropolitan A

Job type: Full Time

Salary: $18Hourly DOE + Commission

Work Hours or Shift: Monday-Friday (Schedule may vary depending on business needs)

Why Weed Man Billings?

Weed Man is among the largest lawn fertilization and weed control providers in North America. We have had the privilege of making our local community more beautiful while helping to increase our customers’ property values. Weed Man Billings is locally owned and operated, meaning we live and work in the communities we serve.

Everything we do is built around our core values of amazing service, integrity, passion, and innovation. We strive for a long-term partnership with our customers and want them to see us as a resource of technical and practical knowledge they can call upon any time of the year. Come to work with your passionate enthusiastic attitude, and you will experience the thrill of being a part of a winning team and you will be rewarded with many opportunities for personal growth.

Position Summary:

We are seeking an Office Support Assistant to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. All our Office Support Assistants are trained to understand the full menu of our services, so they can provide our customers with excellent service.

Duties and Responsibilities:

Listen, document, and help resolve conflicts with customers. Process orders or changes according to established department policies and procedures. Communicate with various departments to ensure that customer inquiries are directed to the appropriate department and personnel. Answer allotted calls in a high volume, fast paced environment. Perform data entry and administrative tasks. Perform other related duties and responsibilities as required to meet the goals of the department.

Salary and Benefits:

$18 hourly plus annual bonuses and commission, Medical Health Insurance with an employer contribution to your monthly premium, Dental and Vision Insurance paid for by employer, contributions to a simple IRA with a company match.

Experience:

Minimum of 6 months of customer service experience, one year of sales experience is a huge plus but not required. Confident and driven individual with strong interpersonal, verbal and written, communication skills. A positive personality is a must. Quick learner, excellent time management, organizational and multi-tasking skills. As well as basic knowledge of Microsoft office.

Education: High School Diploma or GED