Bilingual Administrative Assistant Job at RJ Block Management in Suffern

Join our dynamic property management team and play a crucial role in ensuring the smooth operation of our properties as an Administrative Assistant in our leasing department. If you are an organized, bilingual professional with a passion for providing excellent customer service, we would love to hear from you.

Responsibilities:

• Coordinate with and support employees
• Establish and maintain good relations with tenants
• Maintain and update resident files
• Provide exceptional customer service
• Communicate with management, residents, vendors, and all outside contacts in a courteous and professional manner
• Working knowledge of Adobe and Microsoft Office Suite: Outlook, Word, and Excel
• Ability to learn property management software (training provided)
• Communicate, verbally and written, with tenants, clients, and others.
• Ability to scan, make, fill in, and amend PDF forms
• Grab mail at the post office

Requirements:

• Excellent communication skills, both written and verbal, with the ability to effectively interact with tenants, supervisors, and vendors.
• Bilingual proficiency in English and Spanish, enabling effective communication with a diverse tenant population.
• Ability to work collaboratively as part of a team and contribute to a positive work environment.
• Strong customer service skills, demonstrating empathy, patience, and professionalism when interacting with tenants.
• Proficient computer skills, including experience with email communication, data entry, and record-keeping.
• Previous experience in a similar administrative or customer service role is preferred but not mandatory