SMS Group of Companies

Hospitality Administrative Assistant Job at SMS Group of Companies in Detroit

SMS Group of Companies, Detroit, MI, US

Job Description

If you have a passion for Hospitality Administration and enjoy working in a dynamic environment where no two days are the same, we encourage you to apply for this exciting opportunity.

We are seeking a highly organized and detail-oriented individual to join our team as a Hospitality Administrative Assistant. In this role, you will provide valuable support to our hospitality department, ensuring smooth operations and exceptional customer service.

$17.00 -18 based on experience

Monday-Friday 9:00am-5:00pm with some weekends required.

Responsibilities:

Greet and welcome guests in a professional and friendly manner.
Answer phone calls and respond to inquiries promptly, redirecting calls as necessary.
Provide administrative support such as managing calendars, scheduling meetings, and preparing various documents and reports.
Knowledge of recruiting, resume sourcing etc.
Maintain accurate records of bookings.
Participate in all orientations handling all aspects of onboarding
Handles all request for employees as directed
Assist with managing inventory and ordering supplies for the department.
Handle complaints or concerns promptly and ensure appropriate resolution.
Collaborate with others to ensure seamless communication and coordination.
Perform general office duties such as filing, photocopying, scanning, and data entry.

Qualifications:

High school diploma or equivalent required; additional qualifications in hospitality or related field preferred.
Proven experience as an administrative assistant or in a similar role within the hospitality industry is a plus.
Strong organizational skills with the ability to multitask and prioritize tasks effectively.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
Detail-oriented with high accuracy in data entry and record-keeping.
Demonstrated ability to provide exceptional customer service in a fast-paced environment.
Ability to work independently as well as part of a team.