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BNY Mellon

Senior Vice President, User Experience

BNY Mellon, New York, New York, us, 10261


SVP, User Experience II: At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of Senior Vice President to join our Innovations team. This role is located in New York, NY - and is a hybrid position.

In this role, you’ll make an impact in the following ways: Perform and provide guidance and technical expertise for the most complex user experience activities that include user research and testing, interactive design, and visual design. Perform and lead user research, usability testing, surveys, interviews, work studies, and heuristic evaluations. Review documentation of research findings presented to product and development teams. Review new and modified user personas. Actively participate and may provide guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules. Lead the implementation of visual styles that support platform branding to increase user effectiveness. Interpret user feedback and insights to improve the user experience. Serve as reviewer of usability activities and artifacts to ensure software applications meet customer expectations for use. Provide UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature).

To be successful in this role, we’re seeking the following: Bachelor's degree in business or a related discipline, or equivalent work experience required. Advanced degree preferred. 7-10 years of related experience preferred. Experience in the securities or financial services industry preferred.

Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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