Administrative Assistant - Receptionist Job at Growth Works Inc. in Garden City

• Medical, Dental, and Vision insurance at no cost to employee
• 11 Paid Holidays
• Starting PTO 120 Hours
• 403(B) with Employer Matching
• Employer Paid Life Insurance
• Parental Leave
• Professional Development Assistance
• Qualifies for the Public Service Loan Forgiveness Program (PSLF)
• Wellness Reward Program
• Employer Sponsored Outings

Growth Works is seeking a Full-Time Administrative Assistant - Receptionist to join our Garden City team. Core days and hours of work are Monday-Friday 9am-5pm, with some flexibility.

Job purpose

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned

Duties and responsibilities

• Receive visitors and clients in a professional and courteous manner.
• Answer incoming telephone calls; triage calls for staff and management, including taking messages, forwarding calls.
• Act as first point of contact for new families or clients entering facility;
• Schedule intake interviews, substance abuse assessments & visitation sessions.
• Transfer/enter case notes into internal databases completely, accurately and in a timely manner
• Provide support to management.
• Utilize internal databases to assist in the development and monitoring of client files
• Ensure accurate recordkeeping of incoming cash payments for bank deposits, preparing and delivering deposit.
• Invoicing FASE clients, maintaining invoice and deposit records using square, teams and excel.
• Prepares, sorts and distributes incoming mail & mails outgoing letters and packages for the location
• Complete specific data entry, collection, and reporting processes as assigned
• Exercise independent discretion to make recommendations for and execute the organization of office and equipment to improve the flow and ease of use
• Coordinates with Plymouth Receptionist to monitor, order, and maintain office and maintenance supplies for Garden City location
• Assists in orienting new staff to the Garden City location
• Assists with preparation, set-up and support for internal and agency meetings.
• Supports and completes clerical tasks as requested by staff and management.
• Completes additional activities as assigned by Program Director and Program Supervisor

Qualifications

• Minimum educational requirements are a high school diploma or GED, bachelor’s degree preferred.
• Two to three years’ prior experience in a human services environment, as an administrative assistant or receptionist highly preferred.
• Excellent computer skills including excel spreadsheets and other database programs;
• Experience in data entry and reporting;
• Highly organized, self-directed and detail oriented with an assertive manner;
• Excellent internal and external customer service skills;
• Solid demonstrated experience using the MS Office Suite drafting communications, memos, and general correspondence.
• Excellent oral and written communication skills
• The ability to multi-task, prioritize, and escalate concerns, in a fast-paced, changing environment

PHYSICAL REQUIREMENTS:

• Must be able to complete manual tasks involving dexterity to enter and retrieve data using computer systems, systems applications, and other office equipment.
• Ability to lift and transport materials/supplies up to 25 lbs. for internal documentation and recordkeeping, court support, and other administrative tasks.