Robert Half is hiring: Retail Credit Analyst in Birmingham

We are seeking a Retail Credit Analyst to join our team in the financial services industry, located in Birmingham, Alabama. As the Retail Credit Analyst, you will play a vital part in reviewing loan applications and assisting customer through the entire loan process. The ideal candidate for this position will have a passion for customer service, building relationships with clients and strong analytical skills. This role offers a hybrid work schedule. The Retail Credit Analyst will work one week on-site and one week remote on a rotation.

Responsibilities:

• Handle new credit applications with precision and speed

• Uphold retailer relationships for smooth operations

• Collaborate with the Processing and Underwriting Departments to manage loan transactions effectively

• Strive to achieve loan-closing quotas

• Communicate and sell loan terms to borrowers.

• Review and make decisions on credit applications

• Assist with any problems that arise during the loan process

• Work to reach monthly closing & approving goals

• Stay up to date on changes in loan regulations

• Manage a pipeline of loans from initial review to approval status

• Assist with clerical duties such as reviewing credit applications, assist with loan structuring

• Maintain customer service with our partnered retailers and assist with managing a pipeline of loans

This Retail Credit Analyst position is a contract to full-time opportunity and presents great growth potential. Looking for a self-starter with strong phone, organizational, analytical and problem solving skills. Previous sales experience would be a plus for this position. Must have great customer service skills. Basic Microsoft Office skills. Bachelor degree in a Business related field is preferred. After hired, employees must pass the NMLS Test to become a licensed Loan Originator. Employees will be paid for two weeks of study time for the test and license will be paid for by the company.

If you are interested in this opportunity, please apply online today!. This is a contract to full-time position.

• Familiarity with Adobe Acrobat is expected.

• Proficiency in Customer Relationship Management (CRM) software is a plus

• Ability to process large volumes of data accurately and efficiently.

• Ability to cultivate and maintain strong relations with customers

• Prior experience in call center customer service or sales is a plus.

• Familiarity with closing processes in a financial setting is a plus

• Strict adherence to compliance standards and regulations in the financial services industry is a must.