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Compass Group

REGIONAL DIRECTOR OF OPERATIONS

Compass Group, Charlotte, North Carolina, United States, 28245


Morrison Healthcare Position Title:

Regional Director of Operations

Region: Zellner

Managed Volume: $40M

Region of accounts: AL, TN, MS, AR, and FL

Morrison Healthcare

is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafes feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption.

Job Summary Working as a

Regional Director of Operations (RDO) , you will lead, manage, and inspire a team of District Managers and other leaders in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.

Key Responsibilities:

Leads, manages, and inspires a diverse team of System Directors and Director of Dining Services, and their teams, to provide top-notch service.

Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.).

Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community.

Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implications.

Supports RVP in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment.

Works with regional team members to ensure Sales and Retention process is smooth for all accounts (presentations, negotiations, etc.).

Collaborates with key partners to support regional initiatives.

Ensures compliance with QA, policy, and USDA program requirements, along with completing all reporting on time.

Champions development in partnership with RVP within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operation.

Owns the financial results/P&L for assigned territory, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes.

Ensures consistent and fair administration of all policies and procedures.

Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings.

Required Qualifications:

Bachelor's or master's degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice, hospitality management, plant operations management, environmental services, laundry distribution or other Support Services areas in lieu of degree.

Preferred Qualifications:

Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.

Has a proven track record of growing a business and leading teams, along with strong financial acumen.

Has ability to think quickly, analytically, strategically, and accurately.

Shows expert client relationship, influencing, listening, and communications (written and verbal) skills.

Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient.

Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills.

Proficient in the use of Microsoft Suite.

Extensive travel required in this position.

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA.

Associates at Morrison Healthcare are offered many fantastic benefits:

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer.

Req ID:

1373275

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