Retail Assistant Manager Job at Cannabis & Glass in Spokane

The Position:

Cannabis & Glass is looking to add a knowledgeable Assistant Store Manager (ASM) to our Spokane team. Join the most exciting and fastest growing industry in Washington! If you enjoy working with and talking about cannabis, this is the right job for you! Assistant Store Managers enjoy a fun and collaborative environment with tips, the largest discount on cannabis in the industry and a generous incentive program where you can earn free weed! Join our team today and start looking forward to coming to work doing something you love!

Essential Functions:

• Prioritize a positive customer experience for all patrons.
• Foster a fun and safe work environment for all Cannabis & Glass retail employees.
• Manage retail sales associates in all daily operational processes.
• Ensure inventory accuracy and compliance to law enforcement standards.
• Measure employee performance to document feedback and training.
• Ensure high standards of cleanliness and safety standards of the store.
• Hold team members accountable to standards and policies of the company.
• Using independent judgment and discretion, discipline and coach team members as they deem necessary and appropriate short of termination to ensure proper operations and conduct. For all recommended terminations, review with HR and/or managers before final action is taken
• Train and develop retail associates and support fellow managers.
• Ability to work a set schedule, exhibit reliable attendance, and demonstrate punctuality.
• Ability to open and close retail locations and remain on-site for your entire shift (except during breaks).
• Ability to work 40 hours a week.

Working Conditions:

• Job duties may include work indoors and outdoors during all seasons, 365 days/year.
• Employees may be exposed to difficult or stressful customer situations requiring patience and professionalism to effectively handle.
• Work duties may require sedentary activities, active standing, stooping, and/or kneeling.
• Retail stores are open 365 days a year with shifts typically occurring between 7:30 a.m. and 11:30 p.m.

Minimum Requirements:

• Must be able to regularly lift 25 pounds and occasionally lift up to 50 pounds.
• Must be able to stand for up to eight hours per day.
• Must be able to proficiently operate computers, tablets and other productivity machinery and technology.
• Must be able to reliably arrive at work on time for scheduled shifts.
• Must be able to ascend/descend a ladder to service displays, products, or service ceiling lights.
• Must be able to type at least 40 words per minute.
• Must be able to move about the retail store, as needed, to assist customers and perform required functions.
• Must be able to remain in a designated work area for up to eight hours per day with the exception of breaks as required by law.
• Must be able to position oneself to access products within all areas of the store.
• Must be able to effectively communicate information and ideas so customers and coworkers will understand. Must be able to convey and exchange accurate information in these situations.
• Must be able to continue to assist customers and coworkers during and after stressful situations resulting from customer service interactions.
• Must be able to accurately observe details at close range in order to recognize, identify, detect, determine and assess objects.
• Must be able to prepare, place and position retail products or items.
• Must be able to effectively communicate information displayed on digital screens.
• Must be able to perform other job duties as assigned.
• You must have the ability to work at all three of our Washington locations.

Job Requirements:

• Minimum of 21 years of age.
• Must have a GED or high school diploma.
• Must have at least 2 years of retail management or direct supervisory experience.
• Must commit to coming to work sober. We love cannabis but we do not get high on the job.
• Previous retail, sales and/or customer service experience is strongly preferred; although, we are open to experience from other industries as long as it's applicable to this role.
• We do not require previous professional experience in the cannabis industry but would strongly prefer the applicant be a regular consumer of the product.

Benefits and Compensation:

• Pay starts at $21.02/hr not including tips.
• Bonus incentives programs.
• Employee discount includes 50% off smokable cannabis products.
• Perfect attendance incentive program.
• Health, Dental and Vision insurance.
• Free Employee Assistance Program (EAP) offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more.
• Employee Discount Program offering exclusive discounts from top national retailers.
• Paid Sick Leave (PSL) and Personal Time Off (PTO.)
• Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.