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Strategic Resolution Experts, Inc.

Program Manager w/ PgMP - REMOTE

Strategic Resolution Experts, Inc., Washington, District of Columbia, us, 20022


MUST BE US CITIZEN AND CLEARABLE

Do you want to perform work that is impactful to millions of Americans and has a broader global impact? Are you a service minded team player who works towards creating solutions for the greater good?

We Empower You to Serve!

SRE delivers organizational transformation services to the federal government through strategy, people, leadership development, coaching, facilitation, and organizational change management. We underpin this with project management, business process improvement, and use technology as an enabler.

Our mission is to serve our country, our communities, and our employees. Our vision is to make a positive impact on the world by leaving it better off when we leave than when we came. We are seeking professional consultants who share in our mission of service, our vision of leaving the world a better place, and are committed to our values of Integrity, Quality, and Performance.

SRE is seeking a PgMP certified Program Manager with experience managing Government contracts valued at over $10 million per year with multiple teaming partners. This position will lead multiple task order contracts across multiple customers.

Duties include, but are not limited to:

Program Management

Provide contract oversight and required reporting.

Demonstrated experience managing federal contracts of up to $10 million in annual revenue.

Collaborate with leadership to understand the skills and competencies required for positions and contribute to the creation of position descriptions and screening questions.

Interview prospective employees.

Lead project initiation, including reviewing and/or assisting with the contract and company’s project team kickoff meeting; assisting with the development of strategies, slides, and the Project Management Plan for the kickoff meeting with the customer; and ensuring delivery of project kickoff meeting minutes that are comprehensive, accurate, and error-free.

Meet weekly with Project Managers to discuss status, risks, issues, and next steps.

Interface with individual team members, engage with the customer, assess customer satisfaction, and identify opportunities for improvement.

Interface with clients and Project Managers to discover and cultivate new business opportunities.

Build relationships with and between the company’s team members, clients, and subcontractors.

Track and monitor contract statuses, budgets, and performance, including ensuring work activities, timelines, deliverables, and work products are aligned with client expectations; provide technical direction as necessary to complete tasks.

Help answer questions from project team members and clients regarding scope, staffing, budget, and requirements.

Monitor, oversee, and support the execution of several administrative tasks. Examples include but are not limited to: Invoicing review and submission, monthly reporting, timesheets, expense reports (review and approval), meeting minutes, travel approval and coordination, badging, and GFE tracking.

Review weekly and monthly status reports, including financials and labor hours.

Assist in the development and measurement of project success metrics.

Monitor subcontractor performance per ISO 9001:2015 company procedures.

Provide insights and inputs to assist with resource allocation decisions.

Review and provide feedback on CPARS write-ups and ensure timely submission of CPARS input to clients.

Conduct program meetings, and reviews, and coordinate briefings with customers and senior management to ensure exceptional project delivery and drive exceptional CPARS ratings.

Contribute thought leadership and support for internal projects and initiatives.

Attend SRE HQ internal staff meetings.

Assist in the development and implementation of processes and procedures to enhance the quality and consistent delivery of services.

Assist with employee development planning and execution, including mentoring and coaching project managers and project team members.

Assist documentation of project past performance write-ups.

Provide input and review for proposals.

Assist with the implementation of SRE’s strategic initiatives.

Assist the VP of Service Delivery with the design, development, oversight, and continual improvement of SRE’s internal projects; develop near-term and long-term goals.

Provide insight and input into SRE’s onboarding process.

Provide insights and input into SRE’s marketing efforts.

Project Management

Serve as the main point of contact for the COR and the government’s program lead.

Assume primary responsibility for understanding and communicating client expectations.

Assume primary responsibility for establishing and maintaining a trusted and productive relationship with the client.

Schedule and lead recurring project status meetings with the COR and the government’s program lead.

Conduct a client retrospective at least quarterly.

Serve as a working project manager (i.e., a dual role of managing the project and participating in solutions and product creation).

Lead and direct the daily work of the team.

Assume primary responsibility for assigning and managing all project tasks and activities, including making all task assignments, setting deadlines, prioritizing work, and clarifying expectations.

Clearly define and document team roles and responsibilities; update roles and responsibilities documentation to reflect scope or project team changes.

Identify, mitigate, and resolve project-related risks and issues.

Prepare weekly and monthly project status reports.

Assume primary responsibility for maintaining a repository of deliverables and work products, including drafts and final versions of plans, schedules, status reports, meeting minutes, and other project-related documents.

Attend and participate in client meetings.

Provide input and subject matter expertise, as appropriate, to support each area of the scope of work.

Lead project initiation and closeout activities, including ensuring timely submission of closeout materials to clients.

Ensure adherence to contract requirements.

Manage the project scope; take the lead in clarifying and documenting decisions and requests that impact the project scope or delivery timeline.

Assume primary responsibility for completing all project deliverables on time and with the highest quality.

Assume primary ownership for the project schedule; coordinate with Team SRE to establish dates and timeframes for drafting, review, and delivery; verify that time for quality reviews is included in the project/task schedule.

Conduct a thorough and detailed quality review of all contractor team products and deliverables, including documents, reports, presentations, agendas, and notes.

Submit contractual deliverables to the client; obtain written client approval for all contractual deliverables.

Create and maintain an inclusive and collaborative working environment for the project team.

Conduct regular Team SRE meetings to obtain status updates and support agenda development for client status meetings.

Schedule working sessions, as needed, to define, clarify, and gain concurrence on the approach and next steps for project work.

Schedule and conduct an internal retrospective meeting after each contractual milestone/deliverable.

Assume primary responsibility for onboarding and integrating new project team members.

Education and Experience:

Bachelor’s Degree and minimum of 10 years of experience in project management for federal government contracts.

Master’s Degree and a minimum of 8 years of experience for federal government contracts with established experience in a project management capacity.

PMP certification is required.

PgMP certification is highly desired.

Must have demonstrated experience managing projects and programs valued at over $10 million annual revenue.

Skills:

Ability to read, analyze, and interpret the most complex documents.

Ability to demonstrate successful management of processes related to federal government contracts and their requirements, such as CPARS, acquisition life cycle program/project management, subcontract management, and DCAA-compliant timekeeping.

Ability to understand and demonstrate successful management of federal government contract types, BPAs, IDIQs, time and material, labor hours, and firm fixed price.

A servant leader with the demonstrated ability to manage multiple concurrent projects with significant visibility to the client executive teams.

Strong foundation in project management principles, processes, and methodology.

Ability to respond effectively to the most sensitive inquiries or complaints.

An energetic, forward-thinking, and creative individual with high ethical standards and an appropriate professional image.

A strategic visionary with sound technical skills, analytical ability, good judgment, and a strong operational focus.

A well-organized and self-directed individual who is "politically savvy" and a team player.

An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills.

A decisive individual who possesses a "big picture" perspective and is well-versed in systems.

Excellent writing skills.

SRE and client mission-oriented.

A processes and solutions-oriented individual.

Must be expert with PCs, MS Office Suite including Visio and MS Project, Adobe, Google Mail, Citrix ShareFile (or other online platforms), and online meeting platforms such as Google Meet, Zoom, MS Teams.

Compensation:

The estimated salary range for this position is estimated to be $90,000 - $200,000/year. Please note that the salary information is a general guideline only. SRE considers a wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Additionally, SRE adheres to all state and federal requirements regarding salary to ensure compliance with applicable labor laws. The estimate displayed represents the typical salary range for this position and is just one component of SRE’s total compensation package for employees.

Work Environment:

The primary work location of this position is Washington D.C. Metro area, remote work is allowed but not guaranteed. If you live outside the commutable area, travel expenses are not reimbursed to the primary work location.

EEO Commitment:

SRE employees and applicants for employment are covered by federal laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, pay equity, and career development programs. Consistent with these obligations, SRE also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

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