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Home Depot / THD

Store Manager

Home Depot / THD, Kansas City, Missouri, United States, 64101


Position Purpose: Store Managers (SMs) are accountable for leading profitable operations of their store. SMs are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their store. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. They must stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business.

A successful SM will lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence.

Key Responsibilities:

Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store's direction, and resolve issues; Ensure execution of the company's strategy and direction through Playbooks and Priority Communications.

Analyze and interpret sales and financial reporting to assess opportunities and determine successes in department's/key areas and provide guidance to store team to consistently improve in opportunities.

Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service and profitability opportunities, and create effective game plans to accomplish necessary improvements.

Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; Monitor associate engagement levels and drive employer of choice initiatives.

Teach, coach and train store management and Associates on operational processes, merchandising standards, store appearance and profitability.

Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores.

Direct Manager/Direct Reports:

Position Reports to District Manager

Position has 4-9 Direct reports

Travel Requirements:

Typically requires overnight travel less than 10% of the time.

Physical Requirements:

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:

Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

Minimum Qualifications:

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Preferred Qualifications:

At least 3 years prior merchandising and/or operational experience.

At least 3 years leadership experience, preferably big box retail.

Ability to work a flexible, minimum 55 hour weekly schedule.

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Minimum Years of Work Experience:

2

Minimum Leadership Experience:

None

Certifications:

None

Competencies:

Ability to interpret sales reporting documents.

Experience in leveraging sales and profit opportunities through shrink management and safety performance.

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