University of Washington
ASSISTANT DIRECTOR OF COMPUTING
University of Washington, Seattle, Washington, us, 98127
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Job Location Detail: This is a fully in-person job that occasionally requires evening, weekend, and holiday availability.
Posting Date: 09/10/2024
Closing Info: Open Until Filled
Shift: First Shift
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website.
The Assistant Director of Computing will provide advice for decisions on purchasing and acquisition of customized research-grade computing systems costing often more than $10,000, having to balance time between 60+ research personnel utilizing computing systems that each can have different operating software and hardware; will need to know multiple coding languages and seamlessly work with new students, unfamiliar with various methods and components, to faculty having decades of experience.
DUTIES AND RESPONSIBILITIES
Research Computing Support (40% FTE)
Provide technical and administrative support to research groups composed of faculty, postdocs, students, and research scientists and engineers. This role involves advocating for and collaborating with researchers with support tasks and best practices for research computing. The research computing needs of ATMS are diverse and range from data storage needs assessments to choosing between on-premises high-performance computing, acquisition, and use of customized computer systems, and cloud resources. You will serve as a main resource for students and faculty to design and acquire optimal computing resources as well as how to best utilize those computing resources for their research activities. This includes providing coding support for running and analyzing community-developed computer models of the Earth system and for the acquisition, analysis, and storage of large data sets from satellites, weather stations, and Earth system model simulations. Technology Management and Systems Administration (30% FTE)
Collaborate with the Director in providing oversight for new computer and software purchases, recommendations to ensure the state-of-the-art computing capabilities necessary for the department’s research activities, configuring and maintaining department computing hardware and services including research computing clusters, network connectivity, mail server, backups, and authentication servers. Maintain inventory of department computing and audio-visual equipment. Manage domains, maintain system documentation, and department technological equipment used in support of education such as audio-visual equipment. Help manage the scheduling of department technological resources that are available on loan to students, staff, and faculty. Work with the Director in maintaining accurate records of the department’s network address space and keeping inventory of the department’s software and support licenses and renewing them as necessary. Preparation of proposals to acquire needed and desired computing equipment and services. Manage remote computing solutions so students and faculty can access necessary software on their laptops. Maintain and provide technical support for various Windows, Macintosh, and UNIX-like operating system desktop computers primarily for the faculty and students as requested. Training and Educational Support (25% FTE)
Collaborate with the Director in all training and user education needs. Maintain and support the department’s educational computing labs including the undergraduate computer lab, and computing and software needs for class activities. Provide systems administration to the equipment and computers in the labs leveraging UW Information Technology Services (UW-IT), and Classroom Technologies & Events (CTE), where appropriate. Provide technical support for the students and faculty through regularly scheduled and ad hoc events. Training to staff and faculty on systems, computing services, and applications available from the UW and the department. Technical Maintenance of Website (5% FTE)
Design and implement new web-based products (weather and satellite imagery, online forms, surveys, process efficiency tools, SharePoint, etc.) as requested. Work with the College of the Environment computing and communications team on the collaborative website. Provide technical feedback to content contributors. Ensure web analytics are provided to the communications team. Evaluate existing websites and online technologies. Recommend improvements as technologies evolve. MINIMUM REQUIREMENTS
Bachelor's Degree in physical science, mathematics, or engineering domain, with two years of related work experience. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS
Proficient with PC, Macintosh, and UNIX-like operating systems. Proficiency with at least one of the following: C, C++, or FORTRAN coding languages. Strong written and verbal communication skills, interpersonal skills, and technical documentation skills. Demonstrated ability to communicate complex technical information effectively with users at all levels of expertise. Proven ability to work successfully with faculty, students, and public groups of varying ages and from diverse ethnic and cultural backgrounds. Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Ability to troubleshoot problems and quickly learn and apply new or unfamiliar technologies. Demonstrated excellent customer service skills driven by a desire to empower customer success and strong problem ownership orientation. Demonstrated success in maintaining confidentiality. Ability to work independently with minimal supervision as well as effectively in a team setting. Strong organizational, task management, and prioritization skills. DESIRED QUALIFICATIONS
Understanding of and competency in scripting languages (i.e., Perl, Bash, HTML, etc.) Competency with and/or aptitude to learn Python or Matlab. Understanding of and competency in web technology concepts (e.g., HTTP, DNS, SSL, JavaScript, PHP). Familiarity with database design and maintenance. Familiarity with network wiring. Experience managing a Windows Domain environment. WORKING CONDITIONS
The Senior Computing Specialist generally has regular business hours but must be able to work a flexible schedule on occasion, in most instances with sufficient advance notice to adjust the work schedule accordingly. Work to meet specific deadlines, and accommodate special events, or activities taking place outside of normal working hours may be needed on occasion. Application Process:
The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed. Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
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Research Computing Support (40% FTE)
Provide technical and administrative support to research groups composed of faculty, postdocs, students, and research scientists and engineers. This role involves advocating for and collaborating with researchers with support tasks and best practices for research computing. The research computing needs of ATMS are diverse and range from data storage needs assessments to choosing between on-premises high-performance computing, acquisition, and use of customized computer systems, and cloud resources. You will serve as a main resource for students and faculty to design and acquire optimal computing resources as well as how to best utilize those computing resources for their research activities. This includes providing coding support for running and analyzing community-developed computer models of the Earth system and for the acquisition, analysis, and storage of large data sets from satellites, weather stations, and Earth system model simulations. Technology Management and Systems Administration (30% FTE)
Collaborate with the Director in providing oversight for new computer and software purchases, recommendations to ensure the state-of-the-art computing capabilities necessary for the department’s research activities, configuring and maintaining department computing hardware and services including research computing clusters, network connectivity, mail server, backups, and authentication servers. Maintain inventory of department computing and audio-visual equipment. Manage domains, maintain system documentation, and department technological equipment used in support of education such as audio-visual equipment. Help manage the scheduling of department technological resources that are available on loan to students, staff, and faculty. Work with the Director in maintaining accurate records of the department’s network address space and keeping inventory of the department’s software and support licenses and renewing them as necessary. Preparation of proposals to acquire needed and desired computing equipment and services. Manage remote computing solutions so students and faculty can access necessary software on their laptops. Maintain and provide technical support for various Windows, Macintosh, and UNIX-like operating system desktop computers primarily for the faculty and students as requested. Training and Educational Support (25% FTE)
Collaborate with the Director in all training and user education needs. Maintain and support the department’s educational computing labs including the undergraduate computer lab, and computing and software needs for class activities. Provide systems administration to the equipment and computers in the labs leveraging UW Information Technology Services (UW-IT), and Classroom Technologies & Events (CTE), where appropriate. Provide technical support for the students and faculty through regularly scheduled and ad hoc events. Training to staff and faculty on systems, computing services, and applications available from the UW and the department. Technical Maintenance of Website (5% FTE)
Design and implement new web-based products (weather and satellite imagery, online forms, surveys, process efficiency tools, SharePoint, etc.) as requested. Work with the College of the Environment computing and communications team on the collaborative website. Provide technical feedback to content contributors. Ensure web analytics are provided to the communications team. Evaluate existing websites and online technologies. Recommend improvements as technologies evolve. MINIMUM REQUIREMENTS
Bachelor's Degree in physical science, mathematics, or engineering domain, with two years of related work experience. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS
Proficient with PC, Macintosh, and UNIX-like operating systems. Proficiency with at least one of the following: C, C++, or FORTRAN coding languages. Strong written and verbal communication skills, interpersonal skills, and technical documentation skills. Demonstrated ability to communicate complex technical information effectively with users at all levels of expertise. Proven ability to work successfully with faculty, students, and public groups of varying ages and from diverse ethnic and cultural backgrounds. Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Ability to troubleshoot problems and quickly learn and apply new or unfamiliar technologies. Demonstrated excellent customer service skills driven by a desire to empower customer success and strong problem ownership orientation. Demonstrated success in maintaining confidentiality. Ability to work independently with minimal supervision as well as effectively in a team setting. Strong organizational, task management, and prioritization skills. DESIRED QUALIFICATIONS
Understanding of and competency in scripting languages (i.e., Perl, Bash, HTML, etc.) Competency with and/or aptitude to learn Python or Matlab. Understanding of and competency in web technology concepts (e.g., HTTP, DNS, SSL, JavaScript, PHP). Familiarity with database design and maintenance. Familiarity with network wiring. Experience managing a Windows Domain environment. WORKING CONDITIONS
The Senior Computing Specialist generally has regular business hours but must be able to work a flexible schedule on occasion, in most instances with sufficient advance notice to adjust the work schedule accordingly. Work to meet specific deadlines, and accommodate special events, or activities taking place outside of normal working hours may be needed on occasion. Application Process:
The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed. Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
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