LSG Lufthansa Service Holding AG
Director of Operations
LSG Lufthansa Service Holding AG, Des Plaines, Illinois, us, 60019
Job Title:
Director of OperationsJob Location:
Des Plaines-USA-60016Work Location Type:
On-Site
About us
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.Role Purpose Statement
The Director of Operations at LSG Sky Chefs is responsible for overseeing the efficient and effective management of culinary and logistical operations within the organization. This role entails driving operational excellence across all facets of food production, quality assurance, and supply chain management to meet the diverse needs of our airline partners and customers. The Director will lead cross-functional teams, implement best practices, and leverage data-driven insights to optimize processes, enhance service delivery, and ensure compliance with industry standards and regulations. By fostering a culture of innovation and continuous improvement, the Director will contribute to LSG Sky Chefs' mission of delivering exceptional food experiences while achieving operational sustainability and profitability.Main Accountabilities
Business Strategy, Policies and ToolsExecute the implementation of the CSC planningEnsure compliance with the policies provided by CSC and CorporateManaging BusinessProvide data for the development of an annual business plan and budgeting for the CSCImplement the short-term manufacturing (or operation) planning in coordination with other relevant interfaces. Ensure efficient and timely corrective actions in case of significant deviationsOversee the CSC economic and operating performance. Ensure that the CSC is managed and controlled efficiently in line with the company’s framework and market requirements.Ensure optimal deployment of human, technical and material resources in the CSCEnsure the ordering of all materials needed at the CSCEnsure that the CSC work methods are in line with the company’s standards and customer contractsInitiate Capex requestsInitiate and control continuous optimization of processesEnsure compliance with safety, health, environmental and quality guidelines provided by Corporate and local regulations and customer requirementsEnsure clear communication and close cooperation with all relevant internal and external interfacesLeadershipEnsure that the area of responsibility is properly organized, staffed and directedGuide, motivate and develop the subordinate employees within the Human Resources PolicyParticipate in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the teamMake the company's values and management principles live in the department(s)Plan, implement, and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviationsParticipate and support company-sponsored initiatives such as Global Quality Standard (GQS), Hazard Analysis and Critical Control Points (HACCP), Lean Manufacturing, Employee SafetyKnowledge, Skills and Experience
Bachelor’s degree or equivalent experience requiredFive to seven years of experience in a related field requiredExperience in managing multiple departmentsExcellent communication skills both verbal and writtenPolished presentation and interpersonal skillsGood knowledge of Microsoft Office and Windows-based computer applicationsLSG Sky Chefs
is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
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Director of OperationsJob Location:
Des Plaines-USA-60016Work Location Type:
On-Site
About us
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.Role Purpose Statement
The Director of Operations at LSG Sky Chefs is responsible for overseeing the efficient and effective management of culinary and logistical operations within the organization. This role entails driving operational excellence across all facets of food production, quality assurance, and supply chain management to meet the diverse needs of our airline partners and customers. The Director will lead cross-functional teams, implement best practices, and leverage data-driven insights to optimize processes, enhance service delivery, and ensure compliance with industry standards and regulations. By fostering a culture of innovation and continuous improvement, the Director will contribute to LSG Sky Chefs' mission of delivering exceptional food experiences while achieving operational sustainability and profitability.Main Accountabilities
Business Strategy, Policies and ToolsExecute the implementation of the CSC planningEnsure compliance with the policies provided by CSC and CorporateManaging BusinessProvide data for the development of an annual business plan and budgeting for the CSCImplement the short-term manufacturing (or operation) planning in coordination with other relevant interfaces. Ensure efficient and timely corrective actions in case of significant deviationsOversee the CSC economic and operating performance. Ensure that the CSC is managed and controlled efficiently in line with the company’s framework and market requirements.Ensure optimal deployment of human, technical and material resources in the CSCEnsure the ordering of all materials needed at the CSCEnsure that the CSC work methods are in line with the company’s standards and customer contractsInitiate Capex requestsInitiate and control continuous optimization of processesEnsure compliance with safety, health, environmental and quality guidelines provided by Corporate and local regulations and customer requirementsEnsure clear communication and close cooperation with all relevant internal and external interfacesLeadershipEnsure that the area of responsibility is properly organized, staffed and directedGuide, motivate and develop the subordinate employees within the Human Resources PolicyParticipate in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the teamMake the company's values and management principles live in the department(s)Plan, implement, and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviationsParticipate and support company-sponsored initiatives such as Global Quality Standard (GQS), Hazard Analysis and Critical Control Points (HACCP), Lean Manufacturing, Employee SafetyKnowledge, Skills and Experience
Bachelor’s degree or equivalent experience requiredFive to seven years of experience in a related field requiredExperience in managing multiple departmentsExcellent communication skills both verbal and writtenPolished presentation and interpersonal skillsGood knowledge of Microsoft Office and Windows-based computer applicationsLSG Sky Chefs
is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
#J-18808-Ljbffr