Program Analyst Job at Commdex in Herndon

Salary:

COMPANY OVERVIEW:

Commdex is a leading systems integrator, providing a broad range of mission critical solutions and services for telecom networks, communications systems and information technology. We have global experience and specialized expertise across breadth of technologies and full life cycle of communications systems.

We do things a little differently at Commdex. Our commitment is to create and improve global communication solutions across government & public safety sectors. We also operate at scale to create sound solutions capable of supporting multiple industries around the world. Our passion and why we exist is to bridge the gap in communication systems through better technology.

At Commdex, we are empowered to create a corporate culture that focuses on drawing together a diverse group of world-class, respectful, fun, and high-fidelity communicators across multiple areas of expertise who will work together to achieve proper communication channels to use in mission critical situations. If that sounds like you, we’re looking forward to getting to know you!

 

POSITION OVERVIEW:

We are seeking a highly technically proficient and motivated resource to support a critical Program for the upkeep and maintenance of tower infrastructure for critical voice communications.

On this long-term project, the program analysts will analyze, evaluate, and improve critical operations, procedures, and processes that support the company’s overall mission. As a Program Analyst, you will tackle a wide range of responsibilities, from working on short-term special projects to evaluating and managing long-term programs. Program Analysts are ultimately responsible for developing, evaluating, and revising programs to meet the organization’s goals.

The ideal candidate works well with people and has a keen attention to detail. This person must enjoy doing research and be capable of evaluating critical feedback. Writing, analytical, project planning/management and automated systems skills are important.

 

As a Program Analyst, you will be tasked with…

• Supporting the development of technical strategic plans and requirements analysis, with federal
  government experience
• Develop reports, memoranda, or other documentation as appropriate
• Review reports and present projects status and results to leadership
• Provide analysis, reviews, and technical assistance on new or unusually complex technical issues
• Working closely with the contractor Project Manager
• Obtaining estimates and coordinating repairs with 3rd party vendors
• Assisting in the planning and execution of site remediation efforts
• Submitting complete vetting documentation from vendors to CBP prior to any on-site activities
• Reviews program/project expenditures and publishes reports when requested
• Quality control on all program/project close-out reports
• Ticket creation and ticket closeout in CBP ticketing systems (i.e., TRIRIGA/ServiceNow)

EDUCATION AND EXPERIENCE:

• Bachelor's degree in business, computer science, or a related field.
• 2+ years of experience as a Program Analyst, Management Analyst, or in a similar role.
• Excellent communication, interpersonal, and report writing skills.
• Strong organizational and time management skills.
• Advanced computer skills and knowledge of multiple databases and software systems.
• Ability to collect and analyze complex sets of data.
• Good critical thinking and problem-solving skills.
• Strong project management skills.

REQUIRED SKILLS/ABILITIES:  

• You must undergo and successfully pass a background investigation as a condition of employment
• Implement and maintain access control lists (ACLs) and group policies in Active Directory, leveraging LDAP and ADSI tools, enhancing system security and user accessibility.
• Execute periodic access certification and privilege audits to ensure adherence to role-based access control (RBAC) standards.
• Carried out effective measures, policies, and procedures to mitigate risks and ensure compliance with industry standards and regulations.
• Administered user provisioning, access modification, and SSO debugging to maintain secure access control and system integrity.
• Employed a proactive approach to monitoring network traffic and conducting a thorough analysis of system logs, swiftly investigating and effectively resolving security incidents to uphold a high level of protection.
• Actively participated in interdepartmental collaboration to design and implement effective security policies and procedures, leading to heightened adherence to industry standards and regulatory requirements.

 

DESIRED:

• Federal government experience

BENEFITS:

• Formal and informal development opportunities

PHYSICAL REQUIREMENTS:

Bending, crawling, stooping, standing, vision, lifting, walking, twisting, turning, and working in unusual positions requiring full body mobility

MENTAL REQUIREMENTS:

Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate, ability to complete tasks in situations that have a timeline quota.

Commdex is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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