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The Cigna Group

Data Measurement and Reporting Lead Analyst - Medicare Technology Operations Job

The Cigna Group, Nashville, TN, United States


Job DescriptionMedicare Technology Operations – Data Measurement and Reporting Lead AnalystOverviewGuides the team to deliver tasks in the Data Measurement and Reporting job family. Assists in supporting, designing, development and/or implementation phase of data-related solutions for small projects under the guidance of senior team members. Participates in DB design decisions to be support reporting needs. Develops reports and assists with diagnosis and correction of data abnormalities through sustainable means.ResponsibilitiesThe Data Measurement and Reporting Lead Analyst will play an important role in the development and support of key data-related deliverables within the Medicare Technology Operations team, including but not limited to, a data lake that interfaces with various systems, like ServiceNow, and IT service operations insights and reporting, mostly driven out of Tableau. He or she will also be responsible for working with others on the team using best practices and standards to ensure consistent reporting designs, and simplified data designs.Job DutiesCollaborate with cross-functional team to build out a new, multi-purpose data lakeCollaborate with team members to establish consistent reporting standardsSupport data anomaly detection by rooting out data issues and collaborating on ways to improve data at the sourceBuild reports in Tableau and/or ServiceNow that are executive-level quality based on requirements givenSkillsStrong proficiency in TableauStrong proficiency in SQL querying and scriptingUnderstand Relational databasesFamiliar with ServiceNow reporting and/or IT Service Management reportingPython coding a plusStrong problem-solving and troubleshooting skills, with the ability to analyze and resolve complex technical issuesExcellent communication and collaboration skills to work effectively with cross-functional teamsStrong organizational skills, the ability to work in a fast-paced environment, and a collaborative, team-orientated attitude are requiredIf you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.About The Cigna GroupDoing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.