Essendant
Quality Analyst Job at Essendant in Los Angeles
Essendant, Los Angeles, CA, US
Job Description
Job Description
Overview
The Quality Analyst plays a vital role in our organization by ensuring that our products and services meet the highest standards of quality. This position is crucial in maintaining customer satisfaction and trust through rigorous testing and analysis processes. Quality Analysts are responsible for identifying and documenting defects, conducting various types of testing, and collaborating with product development teams to enhance deliverables. As part of the quality assurance team, the Quality Analyst ensures that all systems are functioning optimally and that they meet both functional and non-functional requirements. In this role, you will utilize your analytical skills and attention to detail to improve the quality of our software products. The position also requires effective communication with cross-functional teams to understand project requirements and to report on quality metrics. Join us in our commitment to excellence and continuous improvement as we strive to deliver reliable and high-quality solutions to our clients.
Key Responsibilities- Design and implement test plans for new and existing software applications.
- Perform thorough regression testing to ensure software quality post-deployment.
- Identify, record, and track bugs throughout the software development life cycle.
- Develop automated test scripts for various testing scenarios.
- Collaborate with development teams to understand software requirements and specifications.
- Conduct performance and load testing to gauge software reliability under stress.
- Create and maintain documentation for testing processes and results.
- Analyze test results and create detailed reports for stakeholders.
- Review user interfaces for consistency and usability issues.
- Identify areas for process and quality improvements based on test outcomes.
- Provide support and training to other team members regarding quality standards.
- Coordinate with project managers to prioritize testing efforts based on project timelines.
- Stay updated with industry trends in quality assurance methodologies.
- Participate in project meetings and provide quality-related insights.
- Assist in the definition of quality metrics for measuring product success.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 2 years of experience in software quality assurance testing.
- Familiarity with automated testing tools and frameworks.
- Strong understanding of software development life cycle (SDLC) and testing methodologies.
- Proficiency in writing and executing SQL queries for database testing.
- Experience with Agile development methodologies.
- Excellent problem-solving skills and ability to work under tight deadlines.
- Demonstrated ability to work effectively in a team-oriented environment.
- Exceptional written and verbal communication skills.
- Detail-oriented with a strong focus on quality and accountability.
- Certification in Software Testing (e.g., ISTQB) is a plus.
- Familiarity with performance testing tools (e.g., JMeter) is advantageous.
- Knowledge of version control systems (e.g., Git) is beneficial.
- Experience in conducting user acceptance testing (UAT).
- Ability to mentor and train junior QA staff as needed.
- Willingness to learn and adapt to new testing technologies.