Fraud Analyst Job at Crescens in Chamblee

Job title: Fraud Analyst Location Chamblee, GA 3034 Duration- 12 Months Type: Contract Qualifications AML - Anti-Money Laundering Experience: MS Office Word and Excel Experience Minimum High School Diploma or equivalent High school or equivalent (Required) Microsoft Excel: 1 year (Required) banking/finance/accounting industry: 1 year (Required) Chamblee, GA 30341: Relocate before starting work (Required) Responsibilities The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs in the banking fraud analysis and anti money laundering division As a Fraud Analyst, you will play a crucial role in preventing and detecting fraudulent activities within our organization This position requires a strong background in financial analysis, fraud prevention, and detection techniques Support process by managing transactions as per required quality standards Deliver excellent customer service through effective diagnosis and troubleshooting of client queries regarding fraud and anti money laundering Investigate activity on customer accounts to establish validity, perform financial remediation and/or apply measures to prevent further fraudulent acts Conduct thorough investigations into potential fraudulent activities, including analyzing financial data, transaction records, and other relevant information Identify patterns and trends that may indicate fraudulent behavior Collaborate with internal teams to develop and implement effective fraud prevention strategies Stay up-to-date with industry best practices and emerging trends in fraud prevention and detection Ability to navigate multiple computer screens with multiple systems/windows Investigate transaction/user accounts for any policy violations Utilize multiple systems/windows to gather data Update incident status, accurately notate accounts/transactions Route escalations to defined points of contact Refunding credit cards and other payment instrument Cancel suspected fraud orders and flag known criminal devices to prevent use