Head of Quality Assurance

Position MIO’s IT team is an innovative group that strives to positively impact investors through technology implementation focused on MIO’s various functions. The group utilizes Agile methodology to ensure efficient implementation of systems that provide high impact to MIO’s business users. The Head of Quality Assurance will play a pivotal role in developing and executing effective testing strategies and test plans for various MIO IT applications. The new hire should be highly skilled in Python for QA automation, among other critical skills, to spearhead efforts in enhancing the performance, efficiency, and user experience of our MIO IT application landscape. As an integral part of a small team of in-house and outsourced developers and testers, this individual will be primarily responsible for assessing software quality through manual and automated testing, creating and executing test cases, identifying and reporting bugs and glitches, and ensuring our products, applications, and systems meet user expectations and function flawlessly. The ideal candidate will work closely with all QA team members, IT leaders, and architects to discuss, design, and implement quality processes and practices. Primary Responsibilities

Quality assurance automation strategy and team lead Develop and implement a comprehensive MIO QA strategy aligned with the MIO’s overall IT vision. Lead and manage the QA team, fostering a collaborative and high-performing culture. Define and oversee the execution of a Cloud-based test automation strategy, ensuring it aligns with business objectives and the software development cycle. Lead comprehensive testing automation efforts, including end-to-end (E2E) application testing, user acceptance testing (UAT), and functional and non-functional testing using Agile, DevOps, and CI/CD practices. Technical Skills

Manage quality metrics and stakeholder collaboration, define and drive key performance indicators (KPIs), produce transparent reports and dashboards, and advise on quality/test deliverables. Utilize Python for automated test frameworks and scripts and ensure robust data testing methodologies. Leverage AWS Cloud solutions for QA processes. Cross-Functional Quality Assurance Oversight

Define and streamline QA processes to improve efficiency and effectiveness. Work closely with all QA team members, IT leaders, and architects to discuss, design, and implement quality processes and practices. Communication and Agile Methodology

Maintain clear and effective communication across all levels of the organization, ensuring transparency and alignment on QA matters. Evaluate and select appropriate frameworks and tools for test automation, considering project needs and team capabilities. Contribute to defining the scope, methodologies, and tooling for quality engineering practices. Primary Responsibilities Estimated Allocation Percentage

40% quality assurance automation strategy and lead 40% automated testing framework technical solution and script setup 20% quality assurance cross-functional communication and oversight Desired Background

The preferred candidate will have extensive experience testing Cloud-based AWS web and desktop applications, including data-driven API testing. A strong background in automation technologies, especially within financial services, is highly desirable. However, candidates with robust technology qualifications from outside financial services will also be considered. This role requires a highly motivated individual who can operate in a collaborative, fast-paced environment and learn and implement new technologies. Bachelor's degree in computer science or related discipline; master’s degree a plus. 10+ years of experience in senior quality assurance roles (preferably in financial services) managing QA teams and projects in a cross-functional environment. Proven track record of success leading cloud-based QA initiatives and automation projects. Strong technical and analytical problem-solving capabilities and an ability to manage multiple projects simultaneously. Profound knowledge and experience utilizing Python for creating and managing automated test frameworks and scripts. Experienced in test automation and a solid understanding of test automation frameworks and tools evaluation. Proficient in leveraging AWS cloud solutions for quality assurance. Experience with CI/CD integration and DevOps practices. Thoughtful team leader with strong management skills. Ability to communicate across functions (e.g., developers, business systems analysts, and product managers) to identify and clarify product requirements. This role should integrate seamlessly with the MIO QA strategy by emphasizing smart quality principles and advanced analytics for predictive quality management while fostering a culture of continuous improvement and innovation. Collaboration across departments and with external partners will be crucial to achieving a holistic QA approach that drives value and competitive advantage. Salary Information A reasonable estimate of the range for new joiners for this role in the United States is $190,000-$190,000. Actual salaries may vary based on various factors, including, but not limited to an individual’s assigned office location, experience, and expertise. Certain roles are also eligible for bonuses, subject to MIO’s discretion and based on factors such as individual and/or organizational performance. Additionally, MIO offers a comprehensive benefits package, including medical, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement program, financial guidance, and paid time off. MIO is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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