AutoZone
Territory Sales Manager
AutoZone, San Diego, California, United States, 92189
Qualifications
Direct or indirect experience managing and leading people Relentless pursuit of new profitable business and penetration of current accounts Ability to create and execute customer development plans Ability to analyze sales reports and take appropriate action Understanding of P&L statement and gross profit Strong communication, negotiation, organization and leadership skills Integrity, honesty, passion, drive and the desire for success Excellent customer service skills Minimum 50% travel w/ some overnight Responsibilities
Grows loyalty and trust with customers Maintains adequate sales numbers, ensuring that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints Oversees the customer service, sales and general workings of the stores within their territory Motivates and leads the Commercial team to achieve the sales target and increase the profitability of the company Partners with Operations management to ensure a solid customer experience from sales call to fulfillment Develops market analysis and action plans for commercial accounts Develops, maintains, and revises key customer plans Motivates Commercial AutoZoners to provide WOW! Customer Service and enhance productivity levels Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised Identifies new opportunities within the market and develops new accounts through face-to-face and telephone contact with potential customers Ensures all company policies and loss prevention procedures are followed Maintains a safe working environment while ensuring AutoZoners are implementing safety practices Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status Properly maintains vehicle(s) and reports vehicle maintenance issues Addresses commercial customer concerns and resolves them with a goal of turning a complaint into a compliment Ensures all stocking programs are stocked each week per policy Ability to work all hours of operation Performs other related duties as required Summary
AutoZone's Territory Sales Manager (TSM) maintains strong relationships with current and existing Commercial customers while obtaining new business with shop owners in the designated territory. A TSM exceeds customer's expectations by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge every day. Requirements
Minimum three years of related experience in outside sales (automotive industry a plus) Direct or indirect experience managing and leading people Relentless pursuit of new profitable business and penetration of current accounts Ability to create and execute customer development plans Ability to analyze sales reports and take appropriate action Understanding of P&L statement and gross profit Strong communication, negotiation, organization and leadership skills Integrity, honesty, passion, drive and the desire for success Excellent customer service skills Minimum 50% travel w/ some overnight Compensation Range (USD): MIN 46400.0 - MID 61900.0 - MAX 77400.0 Company information AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business.
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Direct or indirect experience managing and leading people Relentless pursuit of new profitable business and penetration of current accounts Ability to create and execute customer development plans Ability to analyze sales reports and take appropriate action Understanding of P&L statement and gross profit Strong communication, negotiation, organization and leadership skills Integrity, honesty, passion, drive and the desire for success Excellent customer service skills Minimum 50% travel w/ some overnight Responsibilities
Grows loyalty and trust with customers Maintains adequate sales numbers, ensuring that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints Oversees the customer service, sales and general workings of the stores within their territory Motivates and leads the Commercial team to achieve the sales target and increase the profitability of the company Partners with Operations management to ensure a solid customer experience from sales call to fulfillment Develops market analysis and action plans for commercial accounts Develops, maintains, and revises key customer plans Motivates Commercial AutoZoners to provide WOW! Customer Service and enhance productivity levels Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised Identifies new opportunities within the market and develops new accounts through face-to-face and telephone contact with potential customers Ensures all company policies and loss prevention procedures are followed Maintains a safe working environment while ensuring AutoZoners are implementing safety practices Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status Properly maintains vehicle(s) and reports vehicle maintenance issues Addresses commercial customer concerns and resolves them with a goal of turning a complaint into a compliment Ensures all stocking programs are stocked each week per policy Ability to work all hours of operation Performs other related duties as required Summary
AutoZone's Territory Sales Manager (TSM) maintains strong relationships with current and existing Commercial customers while obtaining new business with shop owners in the designated territory. A TSM exceeds customer's expectations by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge every day. Requirements
Minimum three years of related experience in outside sales (automotive industry a plus) Direct or indirect experience managing and leading people Relentless pursuit of new profitable business and penetration of current accounts Ability to create and execute customer development plans Ability to analyze sales reports and take appropriate action Understanding of P&L statement and gross profit Strong communication, negotiation, organization and leadership skills Integrity, honesty, passion, drive and the desire for success Excellent customer service skills Minimum 50% travel w/ some overnight Compensation Range (USD): MIN 46400.0 - MID 61900.0 - MAX 77400.0 Company information AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business.
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