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Tim Hogans Design Gallery

General Manager

Tim Hogans Design Gallery, Charleston, West Virginia, us, 25329


Job Summary Tim Hogans Design Gallery is seeking a General Manager to oversee our two showrooms located in (Kanawha City)Charleston, WV and Big Chimney, WV. Tim Hogans has been a staple in the Kanawha Valley for over 25 years and is now under new ownership. Our Kanawha City showroom underwent renovations and rebranding over the past year where we not only expanded our flooring selection but added kitchen and bath to our showroom. As we continue to grow, the need for leadership and management also grows. We are looking for someone who can lead our sales, design, and install teams.

We are seeking an experienced General Manager to oversee the daily operations of our showroom and outside sales. The General Manager will be managing our employees and installation team in the day-to-day operations. They will also be responsible for driving sales and ensuring exceptional customer experience. This role requires strong leadership skills, a passion for retail and/or construction and the ability to negotiate effectively with customers and vendors.

Duties:

Lead and motivate the sales team to achieve sales and targets and provide outstanding customer service.

Implement and maintain process and procedures including scaling the business as we continue to grow.

Monitors sales associate’s productivity and performance.

Receive and review weekly job quotes and sales for each department.

Increase our business with repeat clients such as interior designers, contractors, and realtors.

Hold weekly Sales Team meetings. Collect weekly leads, sales quotes, sales, and install feedback. Encourage and set monthly sales goals for individuals and as a team.

Oversee flooring and cabinetry installs and install schedule. Receive weekly reports from installation manager.

Visit job sites for quality control.

Conduct interviews and hire new staff when needed, providing training and ongoing development to enhance team performance.

Utilize QBO and our company software program.

Utilize retail sales techniques to effectively sell products and services to customers.

Negotiate with suppliers for favorable terms and pricing on inventory purchases.

Maintain a clean, organized, and welcoming showroom environment that reflects our brand.

Attend trade shows and marketing events.

Work alongside our Marketing department to promote flooring, kitchen, and bath design.

Set monthly product sales promotions.

Other duties as assigned.

Experience:

Proven experience in retail management or similar role.

Knowledge or experience in construction, flooring, and/or cabinetry are a preferred but not required.

Strong skills in budgeting, payroll management, and financial oversight are essential.

Negotiation and sales skills.

Proficiency in Microsoft Office and general computer skills.

*Pay based on qualifications and experience.

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Employee discount

Flexible schedule

Paid time off

Shift:

Day shift

Ability to Relocate:

Charleston, WV 25304: Relocate before starting work (Required)

Work Location: In person

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