Residential Security Agent Job at Crisis24 in Oakland

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.Who We Are Looking ForReport directly to the Team Leader / Senior Team Leader the ideal candidateexudes and demonstrates a passion for security and safety, residing within commuting distance of Oakland, CA. Key skills encompass customer service, strong communication, writing, critical thinking, analytical abilities, and a grasp of basic risk management principles. The candidate should thrive in an environment with shifting priorities, projects, and evolving security program expectations. Adherence to discretion and confidentiality is crucial, with a capacity to assess and communicate sensitive topics and risks in a reasonable manner. Operating with integrity in all aspects of the job is a must. Ideal past job experiences that prepare candidates for this role may include executive protection, alarm/camera operators, residential security, Emergency Medical Technician (EMT), or a combination of these.What You Will Work OnBe responsible for safeguarding the client, house staff, and personal property at the residence.Incorporate the client’s core values and code of conduct in all decisions and actions.Provide both scheduled and ad hoc security drives and escort services in the Oakland area.Be responsible for making real-time operational decisions that enhance safety for the client and immediate family members.Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.Access control for visitors, employees, and vendors.Opportunities for travel/special assignments based on performance.Demonstrate effective and professional written and verbal communication skills with clients, staff, vendors, and team members.Maintain discretion and confidentiality.Promote and establish effective working relationships with the client and the Team Lead to quickly resolve operational issues without affecting the client’s quality of life.Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.Detect and report suspicious activity and security vulnerabilities to leadership.Be able to operate in a dynamic, multifaceted, and fast-paced environment.Who You Will Work WithThe Residential Security Agent is tasked with numerous functions, providing overall support to protective security operations in dynamic, multifaceted, and fast-paced environments.Information SecurityProtect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.#J-18808-Ljbffr