Security Officer I Job at UnityPoint Health in Rock Island

Overview:

Security Officer

Full Time; FTE 1.0

3rd Shift; 11:00pm-7:00am

Rock Island, IL

The Security Officer is to provide a safe and secure environment for all of Trinity Medical Center properties, both on and off all of our hospital campuses. Provides input in developing security procedures, which address the day to day physical investigative security needs of Trinity Medical Center. The Security Officer will assist with patients, visitors, and staff as needed or requested. The Security Officer answers telephone and radio requests, and responds to such requests. The Security Officer records relevant calls, monitors security cameras, and other equipment as directed. Successful completion of this work on a regular basis contributes to Trinity Medical Centers goal of quality patient care, also helping to provide for a safe and secure environment for patients, visitors, and staff.

Responsibilities:

• Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations; good public relations skills, including listening, providing clear explanations, giving accurate directions, displaying a helpful, accommodating attitude, and answering questions in a cheerful professional manner.
• Integrates and demonstrates Trinitys Mission , Vision, and Values and for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of Trinity Medical Center.
• Balance team and individual responsibilities; be open and objective to others views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
• Practice reflects knowledge of HIPAA, JCAHO, OSHA and other federal/state regulatory agencies guiding healthcare.
• Demonstrates the ability to meet the department work schedule.
• Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
• Must be able to correct decisions quickly, when resolving conflict or enforcing departmental/Medical Center policies.

Qualifications:

• High School diploma or equivalant.
• Previous security or law enforcement experience preferred.
• Must possess good judgement and good communication skills.
• Must be honest, poised, alert, and able to handle stress and hostility whil edemonstrating positive consumer relations.
• Posess a valid driver's license and CPR Certification.

Why UnityPoint Health?

• Commitment to our Team For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
• Culture At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage youre in.
• Diversity, Equity and Inclusion Commitment Were committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.

Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.