Amazon
Sr. Technical Program Manager, Alexa Communications
Amazon, Seattle, Washington, us, 98127
Sr. Technical Program Manager, Alexa Communications
Job ID: 2833909 | Amazon.com Services LLC The vision for Alexa is to be the world’s best personal assistant. Such an assistant will play a vital role in managing the communication lives of customers, from drafting communications to coordinating with people on behalf of customers. At Alexa Communications, we’re leveraging Generative AI to bring this assistant to life.
If you’re passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You will operate at the intersection of large language models, real-time communications, voice and graphical user interfaces, and mixed reality, to deliver cutting-edge features for end customers.
Come join us to invent the future of how millions of customers will communicate with and through their virtual AI assistants. Key job responsibilities
The Sr. Technical Program Manager needs to excel in operating at a strategic level but also understand when to dive deep to keep the project on track. Specifically, the Sr. TPM must set the bar on the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines. The Sr. TPMs need to clearly and concisely communicate, both verbally and in writing, with senior management on status, risks, and required mitigations to maintain project commitments. They are expected to support the team in making appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. This role is a good fit for someone creative, who has a strong customer focus and product sense, combined with an established track record in consumer technology products, connected devices, and a real passion for improving communication experiences. A day in the life
This role will test your skills across the board, including: Massive cross-group coordination Ability to deeply understand platform-level technologies Hard-core data analysis and reporting Influence technical architecture/design decisions Advocate for awesome user experiences Put in place useful processes and remove useless processes Get in the code when necessary Always be inventing a better way to do things BASIC QUALIFICATIONS
7+ years of working directly with engineering teams experience 5+ years of technical product or program management experience 3+ years of software development experience 5+ years of technical program management working directly with software engineering teams experience Experience managing programs across cross-functional teams, building processes, and coordinating release schedules PREFERRED QUALIFICATIONS
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Posted:
October 14, 2024 (Updated about 1 hour ago)
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Job ID: 2833909 | Amazon.com Services LLC The vision for Alexa is to be the world’s best personal assistant. Such an assistant will play a vital role in managing the communication lives of customers, from drafting communications to coordinating with people on behalf of customers. At Alexa Communications, we’re leveraging Generative AI to bring this assistant to life.
If you’re passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You will operate at the intersection of large language models, real-time communications, voice and graphical user interfaces, and mixed reality, to deliver cutting-edge features for end customers.
Come join us to invent the future of how millions of customers will communicate with and through their virtual AI assistants. Key job responsibilities
The Sr. Technical Program Manager needs to excel in operating at a strategic level but also understand when to dive deep to keep the project on track. Specifically, the Sr. TPM must set the bar on the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines. The Sr. TPMs need to clearly and concisely communicate, both verbally and in writing, with senior management on status, risks, and required mitigations to maintain project commitments. They are expected to support the team in making appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. This role is a good fit for someone creative, who has a strong customer focus and product sense, combined with an established track record in consumer technology products, connected devices, and a real passion for improving communication experiences. A day in the life
This role will test your skills across the board, including: Massive cross-group coordination Ability to deeply understand platform-level technologies Hard-core data analysis and reporting Influence technical architecture/design decisions Advocate for awesome user experiences Put in place useful processes and remove useless processes Get in the code when necessary Always be inventing a better way to do things BASIC QUALIFICATIONS
7+ years of working directly with engineering teams experience 5+ years of technical product or program management experience 3+ years of software development experience 5+ years of technical program management working directly with software engineering teams experience Experience managing programs across cross-functional teams, building processes, and coordinating release schedules PREFERRED QUALIFICATIONS
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Posted:
October 14, 2024 (Updated about 1 hour ago)
#J-18808-Ljbffr