Wake County Public School System
Director - Projects and Change Management
Wake County Public School System, Cary, North Carolina, United States, 27518
POSITION TITLE:
Director (Oracle title) WORKING TITLE:
Director-Projects and Change Management SCHOOL/DEPARTMENT:
Technology Services Division
LOCATION:
Crossroads II, Cary, NC
PAY GRADE:
Director Band 2
FLSA STATUS:
Exempt ELIGIBILITY FOR EMPLOYMENT CONTRACT:
No WORK WEEK SCHEDULE:
Monday-Friday (Occasional evenings and weekends). Position is eligible for hybrid telework.
POSITION PURPOSE:
Serves Wake County Public School System (WCPSS) by leading the Technology Services Division’s Project and Change Management Office with the initiation, planning, execution, monitoring, controlling, and closure of enterprise technology projects, directing formal change management processes, while promoting their awareness, status, performance, and quality metrics while building and managing vendor relationships.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs):
Extensive knowledge of information technology and applications, especially those used in a K-12 environment; Comprehensive knowledge of project and change management methodologies, quality assessment and processes, including those of the Project Management Institute (PMI) and ADKAR and Six-Sigma; Considerable knowledge of Microsoft Office, specifically Word, Excel, PowerPoint, Project, SharePoint, OneNote; Office 365, Google Apps; Windows; Proven ability to communicate and visualize technical concepts to non-technical people; Proven ability to collaborate, build relationships and influence individuals at all levels; Ability to demonstrate success engaging, leading, and supporting various stakeholders; Ability to demonstrate experience managing enterprise and school level projects; Ability to demonstrate organizational and management abilities; Ability to make independent judgments and implement creative solutions; Ability to communicate clearly and concisely; Ability to establish and maintain effective working relationships.
EDUCATION, TRAINING, AND EXPERIENCE:
Bachelor’s degree from a regionally accredited college or university in computer science, engineering, business, math, or related field; Four years of demonstrated successful project and change management in a technology setting; Demonstrated leadership experience. An equivalent combination of relevant education, training, and experience may be considered.
CERTIFICATION AND LICENSE REQUIREMENTS:
Must hold and maintain a valid vehicle operator’s license according to the state of NC requirements.
PREFERRED QUALIFICATIONS:
Six-Sigma, PMP, or other project management certification; Experience supporting K-12 learning and teaching.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leads the Technology Services Division’s Project Management Office and supervises Project Managers.
Stays up to date on current trends in project, quality, and process management.
Continuously improves processes and procedures.
Approves project plans, charters, requirements, and mitigation efforts.
Assesses/approves/rejects change requests and ensures documentation.
Approves meeting notes and project information before release.
Maintains dashboards and other information reporting tools.
Collaborates with subject matter experts to ensure project alignment with the district’s strategic plan.
Builds and maintains an inventory of software applications used within the division.
Creates and implements change management strategies.
Manages and explores vendor relationships.
Performs other related duties, as assigned.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:
This job operates in a professional office environment with occasional visits to server rooms and various school sites. Work is considered light physical work, requiring the exertion of up to ten pounds of force.
EFFECTIVE DATE:
11/2024
DISCLAIMER:
The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required.
Job Type:
Full-time
Pay:
$74,792.00 - $112,189.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Experience:
Oracle: 1 year (Required)
Leadership: 1 year (Required)
Ability to Commute:
Cary, NC 27518 (Preferred)
Ability to Relocate:
Cary, NC 27518: Relocate before starting work (Required)
Willingness to travel:
25% (Preferred)
Work Location:
Hybrid remote in Cary, NC 27518
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Director (Oracle title) WORKING TITLE:
Director-Projects and Change Management SCHOOL/DEPARTMENT:
Technology Services Division
LOCATION:
Crossroads II, Cary, NC
PAY GRADE:
Director Band 2
FLSA STATUS:
Exempt ELIGIBILITY FOR EMPLOYMENT CONTRACT:
No WORK WEEK SCHEDULE:
Monday-Friday (Occasional evenings and weekends). Position is eligible for hybrid telework.
POSITION PURPOSE:
Serves Wake County Public School System (WCPSS) by leading the Technology Services Division’s Project and Change Management Office with the initiation, planning, execution, monitoring, controlling, and closure of enterprise technology projects, directing formal change management processes, while promoting their awareness, status, performance, and quality metrics while building and managing vendor relationships.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs):
Extensive knowledge of information technology and applications, especially those used in a K-12 environment; Comprehensive knowledge of project and change management methodologies, quality assessment and processes, including those of the Project Management Institute (PMI) and ADKAR and Six-Sigma; Considerable knowledge of Microsoft Office, specifically Word, Excel, PowerPoint, Project, SharePoint, OneNote; Office 365, Google Apps; Windows; Proven ability to communicate and visualize technical concepts to non-technical people; Proven ability to collaborate, build relationships and influence individuals at all levels; Ability to demonstrate success engaging, leading, and supporting various stakeholders; Ability to demonstrate experience managing enterprise and school level projects; Ability to demonstrate organizational and management abilities; Ability to make independent judgments and implement creative solutions; Ability to communicate clearly and concisely; Ability to establish and maintain effective working relationships.
EDUCATION, TRAINING, AND EXPERIENCE:
Bachelor’s degree from a regionally accredited college or university in computer science, engineering, business, math, or related field; Four years of demonstrated successful project and change management in a technology setting; Demonstrated leadership experience. An equivalent combination of relevant education, training, and experience may be considered.
CERTIFICATION AND LICENSE REQUIREMENTS:
Must hold and maintain a valid vehicle operator’s license according to the state of NC requirements.
PREFERRED QUALIFICATIONS:
Six-Sigma, PMP, or other project management certification; Experience supporting K-12 learning and teaching.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leads the Technology Services Division’s Project Management Office and supervises Project Managers.
Stays up to date on current trends in project, quality, and process management.
Continuously improves processes and procedures.
Approves project plans, charters, requirements, and mitigation efforts.
Assesses/approves/rejects change requests and ensures documentation.
Approves meeting notes and project information before release.
Maintains dashboards and other information reporting tools.
Collaborates with subject matter experts to ensure project alignment with the district’s strategic plan.
Builds and maintains an inventory of software applications used within the division.
Creates and implements change management strategies.
Manages and explores vendor relationships.
Performs other related duties, as assigned.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:
This job operates in a professional office environment with occasional visits to server rooms and various school sites. Work is considered light physical work, requiring the exertion of up to ten pounds of force.
EFFECTIVE DATE:
11/2024
DISCLAIMER:
The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required.
Job Type:
Full-time
Pay:
$74,792.00 - $112,189.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Experience:
Oracle: 1 year (Required)
Leadership: 1 year (Required)
Ability to Commute:
Cary, NC 27518 (Preferred)
Ability to Relocate:
Cary, NC 27518: Relocate before starting work (Required)
Willingness to travel:
25% (Preferred)
Work Location:
Hybrid remote in Cary, NC 27518
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