Customer Service Representative Job at Express Employment in Natick

Top Job

Located in Natick, MA

Salary: $26.00/hour

Our client, a growing medical device company in Natick, MA is looking for a Customer Service Representative!

Pay: $26.00 per hour

Hours: 8:30 AM to 5:00 PM

Responsibilities of Customer Service Representative:

• Provide an excellent customer experience and high level of service
• Process customer orders, returns and changes timely and accurately
• Maintain accurate customer inventory records
• Provide timely and accurate information on customer order status
• Maintain and apply knowledge of products and services related to quality and regulatory requirements
• Work closely with the team (including C.S. Manager, Administrators and Director)
• Participate in daily and weekly team meetings

Skills and Experience of Customer Service Representative:

• Customer Service skills/experience
• Knowledge of principles of quality and regulatory standards (Following FDA Regulations and SOP's)
• Excellent understanding of Microsoft Suite (Excel, Outlook and Word)
• Medical device industry experience (preferred)
• Experience with Salesforce or other CRM applications (preferred)
• Excellent communication skills (written and verbal)
• Attention to detail

#3368OS

Express Office: Waltham-Framingham

326 Washington Street Annex

Second Floor

Wellesley Hills, MA 02481