Customer Service Representative Job at TEKsystems in Minneapolis

TEKsystems is actively hiring for a Order Entry Specialist/Customer Service Rep for a large and growing manufacturing company!!! Must be qualified!!

MUST HAVES:

1+ year of manufacturing customer service experience

Experience with salesforce or SAP is preferred

Description:

• Answering inbound phone calls in a professional and helpful manner.

• Making outbound phone calls in response to any inquires, questions, or other follow up

• Confirms account number, part number & descriptions 

• Communication to customer on availability, open orders, and ship dates 

• Confirms pricing & availability 

• Answer customer service inquiries, phones or emails as assigned and meets statistical expectations as set by supervisor (refer to grid) 

• Supports administrative duties on sending and receiving supplier purchase orders 

• Ability to multi-task issuing credits and rebills according to policy and procedure

Shift:

Monday-Friday, 8am-5pm

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.