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TEKsystems

TEKsystems is hiring: Customer Service Representative in Phoenix

TEKsystems, Phoenix, AZ, US


Job Description

Job Description

We are seeking a Customer Service Representative to join our team at Blue Acorn.  We have been one of the nations biggest providers of COVID relief loans, and we need help supporting this pandemic. You will be responsible for helping customers by responding to emails of customers who are experiencing trouble with their loans.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the loans and services
  • Troubleshoot and resolve loan issues and concerns
  • Document and update customer records based on interactions

Qualifications:

  • Quick thinker, Highschool diploma required
  • Ability to write professional emails
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills