Customer Service Coordinator Job at Entegee in Amherst
Entegee, Amherst, NH, US
Job Description
Summary: Seeking a Customer Service Coordinator responsible for processing shipping paperwork, maintaining company files, and handling customer inquiries.
Job Requirements:
Proficient in MS Excel
Data entry experience preferred
Great Plains experience preferred
Job Responsibilities:
Process daily shipping paperwork and billing, sales entries into Sesame, and balance at end of day, week, and month
Maintain company files on a daily basis
Answer company telephones
Compile and distribute various reports including sales, forecast, bookings, sample review, production review, and activity updates
Log and prepare quotation paperwork
Determine needs and derive estimated costs to develop quotations and proposals
Process new or existing customer orders
Type and distribute approved quotations to interested parties
Enter received data into computer noting quantities, delivery dates, materials, specifications, instructions, and other data
Follow up on missing or incorrect information; print revisions for distribution
Assist in answering telephone inquiries regarding pricing, scheduling, and quotations
Distribute sales literature and part specification sheets
Pay Details: $14.00 to $18.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.entegee.com/candidate-privacy-information-statement/
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.