Insight Global is hiring: Remote Customer Service Representative in Baltimore

Our client is looking to hire customer service call center professionals to join its team for a unique opportunity to help Maryland Medicaid customers.

Position is remote and must have a private/secure workspace with a door.

Position requires a hard-wired internet connection (40MBps download/10mbps upload), like DSL or cable, in place in the workspace.

Pay: $18-19HR 

Call Center Responsibilities:

• Assisting individuals information and support regarding health care benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Call Center Qualifications for the position include:

• Customer-focused team player with a passion for helping people.
• Strong PC proficiency with a willingness to learn new applications.
• Detail-oriented, fast learner with excellent communication skills.
• Maintain confidentiality of personal health information.
• Bilingual skills (i.e., Spanish) a plus.