Customer Service Representative Job at nTech Workforce in Louisville

Title: Customer Service Specialist

Duration: DePere, WI OR Louisville, KY (Hybrid)

Location: 6 Months Contract

Job Description:

Terms of Employment

• W2 Contract, 6 months

• This position is hybrid with Wednesdays being onsite for team meetings.

• Training will be 100% onsite.

• Candidates may specify if they would like to work from the DePere or Louisville locations.

• The office is open from 8 AM-6 PM EST. Preferred working hours are 9 AM-6 PM EST, with flexibility needed for earlier coverage.

• Candidates may work from the office more often than once per week if they desire.

Overview

• Our client is seeking a Customer Service Representative to handle Gas utility customer inquiries via phone, chat, and email. The client is looking for someone with a great personality and demonstrated ability to provide great customer service. Candidates will need to be willing/able to learn a great deal, so a quick and eager learner is imperative.

Required Skills & Experience

• HS Diploma and 2+ years of customer service experience.

• Proficient in MS Excel, Word, and Outlook.

• Demonstrated ability to provide great customer service.

• Strong customer service aptitude and a desire to help.

• Quick and eager learner.

• High speed, reliable internet for remote work.

Preferred Skills & Experience

• 5+ years of experience

• Energy/Utility experience

• Natural Gas experience

Sincerely,

Preetam Raj

Lead Technical Recruiter

nTech Workforce Inc.

D: 410-505-4857 EXT: 726

E: preetam@ntechworkforce.com

preetam(at)ntechworkforce(dot)com