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Corporate Ladder

Corporate Ladder is hiring: Customer Service Representative in Youngstown

Corporate Ladder, Youngstown, OH, United States


Job Description

Job Description
Our client in the Youngstown area is seeking a Customer Service Representative to join their team due to retirement! You will work on a team with three other CSR's and deliver support, handle quotes and order management, manage claims, assist with sales, provide detailed product/service information, and resolve any issues with precision and efficiency. The objective is to uphold excellent service standards and achieve a high level of customer satisfaction.

Requirements include:

  • 2+ years of customer service and order management experience, preferably in the manufacturing industry; purchase order experience is a plus
  • Professional and friendly communication skills
  • Computer proficiency in MS Office products and ability to learn systems quickly
  • Flexible, patient, and empathetic to customer situations and issues
Apply TODAY to learn more about this opportunity to join a reputable company that offers great compensation and benefits!