FriendsOffice
FriendsOffice is hiring: Customer Service Representative in Findlay
FriendsOffice, Findlay, OH, United States
Job Description
Job DescriptionCompany Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information, placing orders, and resolving technical issues.
Responsibilities:
- Handle customer inquiries
- Place daily orders, develop quotes
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Ability to support Sales Force in growing sales
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Excellent computer skills and software knowledge; Microsoft office/Excel a plus
- College education preferred, or 1-2 years of experience
FriendsOffice is one of Ohio's largest independently owned office products, janitorial and maintenance, print & promo and furniture dealers. FriendsOffice has been partnering with companies, medical establishments, and school districts throughout Ohio, Kentucky, Southeastern Michigan, Indiana and Pennsylvania providing excellent service and supply of all product offerings for the past 33 plus years. FriendsOffice is an EOE.
Company Description
FriendsOffice is one of Ohio's largest independently owned office products, janitorial and maintenance, print & promo and furniture dealers. FriendsOffice has been partnering with companies, medical establishments, and school districts throughout Ohio, Kentucky, Southeastern Michigan, Indiana and Pennsylvania providing excellent service and supply of all product offerings for the past 33 plus years. FriendsOffice is an EOE.