President Container Group is hiring: Customer Service Representative in Moonachi

Customer Service Representative

President Container Group, a leading independent manufacturer of Corrugated Packaging (Sheets, Boxes, Trays, Partitions, Display Units, etc.) is seeking a full time Administrative Assistant for its corporate location in Moonachie, NJ.

Job Summary:

The Customer Service Representative is responsible for supporting customers needs.

Responsibilities:

• Support Sales and Customers with order processing.
• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Manage customer orders through delivery
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• High School Diploma required
• AA Degree preferred
• Strong typing and data entry skills required for CSR
• Previous experience in customer service, sales, or other related fields is preferred
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

President Container Group is an Equal Employment Opportunity Employer M/F/V/D. President Container Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.