Westbury Animal Hospital
Customer Service Representative Job at Westbury Animal Hospital in Houston
Westbury Animal Hospital, Houston, TX, United States
Job Description
Job DescriptionCompany Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Answer phones
- Schedule appointments
- Check out clients and patients
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Cash handling experience including accepting debit/credit card payments, posting payments, deposits, care credit knowledge strongly preferred
- Veterinary receptionist is a bonus!
We are an AAHA accredited practice offering high-quality medicine including surgery suites, dental suites, Ultrasound and ICU with an In-house Laboratory. We have 10 doctors, practicing small animal care and emergency. Please visit our website for a better understanding of our mission, standards and services to our patients and clients.
Our MOTTO
"Client Service /Patient Care" is our first priority
Our Mission
Compassionate Care and Commitment, 24 hours a day Every Day
If your application is selected for consideration you will be contacted.
An Equal Opportunity Employer
Our MOTTO
"Client Service /Patient Care" is our first priority
Our Mission
Compassionate Care and Commitment, 24 hours a day Every Day
If your application is selected for consideration you will be contacted.
An Equal Opportunity Employer
Company Description
We are an AAHA accredited practice offering high-quality medicine including surgery suites, dental suites, Ultrasound and ICU with an In-house Laboratory. We have 10 doctors, practicing small animal care and emergency. Please visit our website for a better understanding of our mission, standards and services to our patients and clients. \r\n\r\nOur MOTTO\r\n"Client Service /Patient Care" is our first priority\r\n\r\nOur Mission\r\nCompassionate Care and Commitment, 24 hours a day Every Day\r\n\r\nIf your application is selected for consideration you will be contacted.\r\nAn Equal Opportunity Employer