Express Employment Professionals- Laguna Hills, CA

Express Employment Professionals- Laguna Hills, CA is hiring: Customer Service R

Express Employment Professionals- Laguna Hills, CA, Laguna Hills, CA, United States

Job Description

Express Employment Professionals is recruiting Customer Service for a manufacturing company located in Laguna Hills. This is a full-time, position and the company offers great benefits after the evaluation period.

Pay: $23-$27/hr DOE

Hours: Monday-Friday. 8:00 am-5:00 pm

ESSENTIAL JOB FUNCTIONS:

The Customer Service Associate will support all daily functions of the Sales Department, acting as the primary interface between customers and the company. Responsibility includes Order Entry, Contract Review and Impeccable attention to detail relating to sales and customers

Duties Include:

· Process all incoming orders into the company order entry system.

· Respond to all customer inquiries in a prompt and efficient manner.

· Monitor production/assembly operations to ensure delivery performance.

· Expedite orders as necessary to meet promise dates.

· Process customer change orders, as necessary.

· Coordinate with Production Scheduler to insure delivery performance.

· Issue routine price quotations as necessary.

· Interact with all appropriate company personnel to resolve problems.

· Evaluate new customer/molding inquiries and refer to appropriate manager.

· Provide administrative assistance as necessary, incoming phone calls/reception, document scanning/storing, maintaining customer files.

· Must adhere to ISO 9001 / AS9100 / ISO 13485 Quality Systems Procedures.

· Must adhere to GMP.

REQUIREMENTS:

· Manufacturing experience is plus

· Energetic, self-motivated, detail-oriented team player.

· Have a pleasant phone voice, professional phone manner.

· Have proven organization skills and excellent follow-up capabilities and systems.

· Possess necessary typing and computer skills to fulfill customer service functions.

· Ability to gain a working knowledge of customer products and service requirements.

· Commitment to superior customer service and customer advocacy.

· Excellent interpersonal skills to communicate with customers and fellow employees.

· ERP/MRP system data entry/analysis, IQMS preferred.

Company Description

As a candidate, you deserve to get "Hired In Style" – meaning you'll have access to a personalized approach that considers your individual strengths, interests, and career goals. We believe that by empowering individuals to find fulfilling positions that align with their values and aspirations, we can help build a brighter future for both job seekers and businesses alike.

Our commitment to exceptional staffing services sets us apart from the competition, and we strive to build long-lasting partnerships with both our clients and candidates. Our Team is well-equipped to guide you through the job search process and help connect you with your ideal position.

So, if you're ready to get "Hired In Style" and find a job that truly resonates with your values and goals, join us at Express Employment Professionals, Laguna Hills. We look forward to building a successful partnership with you. We offer opportunities in Irvine, Laguna Hills, Aliso Viejo, and San Clemente.

We are an equal-opportunity employer and value diversity, fostering an inclusive workplace for all. Our hiring decisions are based on merit, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or genetic information.

Company Description

As a candidate, you deserve to get "Hired In Style" – meaning you'll have access to a personalized approach that considers your individual strengths, interests, and career goals. We believe that by empowering individuals to find fulfilling positions that align with their values and aspirations, we can help build a brighter future for both job seekers and businesses alike.\r\n\r\nOur commitment to exceptional staffing services sets us apart from the competition, and we strive to build long-lasting partnerships with both our clients and candidates. Our Team is well-equipped to guide you through the job search process and help connect you with your ideal position.\r\n\r\nSo, if you're ready to get "Hired In Style" and find a job that truly resonates with your values and goals, join us at Express Employment Professionals, Laguna Hills. We look forward to building a successful partnership with you. We offer opportunities in Irvine, Laguna Hills, Aliso Viejo, and San Clemente.\r\n\r\nWe are an equal-opportunity employer and value diversity, fostering an inclusive workplace for all. Our hiring decisions are based on merit, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or genetic information.