U.S. Bank National Association
Head of Fraud Strategy
U.S. Bank National Association, Charlotte, North Carolina, United States, 28245
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description The Head of Fraud Strategy is responsible for leading fraud identification and mitigation strategies for U.S. Bank Payment Services, Community Banking Branch Delivery and Consumer Banking Sales and Support divisions. This position focuses on fraud analytics strategic planning and is responsible for continually improving fraud strategy, leveraging emerging technologies, driving innovation while enhancing end consumer experience, and maintaining controls to keep pace with a rapidly changing fraud environment and the increasing sophistication of criminals in order to maintain a best in class industry position.
ESSENTIAL RESPONSIBILITIES
Sets the vision and strategy for the enterprise risk function working in conjunction with all other senior leaders across the organization.
Acts as a key advisor to the Payments and Consumer Banking Vice Chairs regarding fraud-related matters and serves as a functional liaison between the Consumer Banking divisions and corporate-level fraud management resources.
Creation of an over-arching fraud strategy for all of Payments, Community Banking Branch Delivery, and Consumer Banking Sales and Support.
Coordinates and collaborates with other U.S Bank departments including Technology, Payments, Risk and Compliance.
Partners with risk management and other enterprise wide operations teams to manage fraud losses and maximize business profitability.
Identifies, develops and provides secure, reliable, and scalable fraud eradication systems and processes.
Provides expertise and consultation regarding fraud issues and gives advice and guidance to department and product managers.
Continually drives and leads fraud process improvement and innovation.
Demonstrated ability to identify new opportunities, develop a go-to-market strategy, marshal resources, and drive to execution.
Best-In-Class Customer experience, while maintaining industry leading fraud prevention.
Works across the industry with other financial institution peers sharing fraud identification and prevention best practices and future-state visions.
Determines staff development needs and create appropriate action plans.
Actively ensures compliance with all US Bancorp policies and procedures such as Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements.
ESSENTIAL Qualifications
Expertise in Fraud Prevention and/or Fraud Strategy.
Proven leadership in building and leading very large teams.
15+ years of banking/financial services experience.
9+ years of management experience.
International experience and a global mindset, with an ability to lead and make decisions in high-growth markets in and outside of North America.
BA/MBA in finance, accounting, or other related field.
Proven leadership abilities and strategic management skills.
Knowledge of unit(s) and relation to industry.
Proven verbal and written communication skills.
Proven analytical, decision-making and problem-solving skills.
Considerable tact, diplomacy and people skills.
ACCOUNTABILITIES
High level of independent significant decision-making.
Probable errors would have significant effect on the corporation and its performance.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws.
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Job Description The Head of Fraud Strategy is responsible for leading fraud identification and mitigation strategies for U.S. Bank Payment Services, Community Banking Branch Delivery and Consumer Banking Sales and Support divisions. This position focuses on fraud analytics strategic planning and is responsible for continually improving fraud strategy, leveraging emerging technologies, driving innovation while enhancing end consumer experience, and maintaining controls to keep pace with a rapidly changing fraud environment and the increasing sophistication of criminals in order to maintain a best in class industry position.
ESSENTIAL RESPONSIBILITIES
Sets the vision and strategy for the enterprise risk function working in conjunction with all other senior leaders across the organization.
Acts as a key advisor to the Payments and Consumer Banking Vice Chairs regarding fraud-related matters and serves as a functional liaison between the Consumer Banking divisions and corporate-level fraud management resources.
Creation of an over-arching fraud strategy for all of Payments, Community Banking Branch Delivery, and Consumer Banking Sales and Support.
Coordinates and collaborates with other U.S Bank departments including Technology, Payments, Risk and Compliance.
Partners with risk management and other enterprise wide operations teams to manage fraud losses and maximize business profitability.
Identifies, develops and provides secure, reliable, and scalable fraud eradication systems and processes.
Provides expertise and consultation regarding fraud issues and gives advice and guidance to department and product managers.
Continually drives and leads fraud process improvement and innovation.
Demonstrated ability to identify new opportunities, develop a go-to-market strategy, marshal resources, and drive to execution.
Best-In-Class Customer experience, while maintaining industry leading fraud prevention.
Works across the industry with other financial institution peers sharing fraud identification and prevention best practices and future-state visions.
Determines staff development needs and create appropriate action plans.
Actively ensures compliance with all US Bancorp policies and procedures such as Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements.
ESSENTIAL Qualifications
Expertise in Fraud Prevention and/or Fraud Strategy.
Proven leadership in building and leading very large teams.
15+ years of banking/financial services experience.
9+ years of management experience.
International experience and a global mindset, with an ability to lead and make decisions in high-growth markets in and outside of North America.
BA/MBA in finance, accounting, or other related field.
Proven leadership abilities and strategic management skills.
Knowledge of unit(s) and relation to industry.
Proven verbal and written communication skills.
Proven analytical, decision-making and problem-solving skills.
Considerable tact, diplomacy and people skills.
ACCOUNTABILITIES
High level of independent significant decision-making.
Probable errors would have significant effect on the corporation and its performance.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws.
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