Tufts Medical Center
Practice Coordinator
Tufts Medical Center, Boston, Massachusetts, us, 02298
Job Profile
Summary This role focuses on providing administrative and business support to the organization in order to achieve operational goals.
In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records,
sorts
and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and
operates
office equipment
.
An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical)
operating
in a "hands on" environment
.
The majority of
time is spent
in
the delivery of support services or activities, typically under supervision
.
An
experienced level
role that requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education. Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard
procedures, and
communicates information that requires some explanation or interpretation. Job Overview This position works directly with clinical leadership to
streamline data collection and dissemination, enhance professional development departmental workflows, and
assist
with systems thinking to achieve efficiencies and a system of quality healthcare
. Job Description Preferred Qualifications
: 1.
High school diploma or equivalent 2. Two (2) years of related experience in a hospital or healthcare setting Duties and Responsibilities
:
The
duties and responsibilities listed
below
are intended to describe the general nature of work
and
are not intended to be an all-inclusive list
.
Other duties
and responsibilities
may be assigned. 1.
Perfo
r
m
s
a lead
role for Nursing Professional Development Department in operation of Learning Management System to upload content, assign to users, track performance. 2.
Perfo
r
m
s
a lead role in
planning and transitioning current paper nursing competencies into electronic via eLearning Management System. 3.
Serve
s
as key organizational resource for our patient experience data
.
Work collaboratively with Director to
disseminate
data in support of organizational and departmental strategic alignment initiatives. 4.
Streamline
s
and improve
s
record keeping of Nursing contact hour programs
relative
to nursing database. 5.
Assist
s
in coordination of educational
material
as necessary. 6.
Maintain
s
intranet for
to shared
governance and patient care services
.
Evaluate options to enhance end user experience. 7.
Assist
s
Magnet Program Director and Coordinator in maintenance of demographic database
. 8.
Organize
s
shared governance meetings,
assist
with minutes, dissemination. 9.
Maintain
s
collaborative, team relationships with peers and colleagues
in order to
effectively contribute to the working group's achievement of goals and to support the Hospital's Standards of Performance 10.
Assist
s
with process redesign as related to assigned projects 11.
Transform
s
information into a format useful for communicating with leadership and staff. Physical Requirements
: 1.
Frequent sitting, occasional
standing
or walking, and lifting of 10-15
lbs. 2.
Requires manual dexterity using fine hand manipulations for computer keyboard operation
. 3.
Requires ability to see computer screen, and reports. 4.
Requires ability communicate visually,
verbally
and audibly with healthcare personnel. Skills & Abilities: 1.
High
proficiency
in Microsoft Office products 2.
Thorough working knowledge and experience using multiple database software products including but not limited to Excel, Access, and Power Point. 3.
Ability to quickly learn database software products. Experience in report writing. 4.
Excellent organization, communication (verbal and written) and interpersonal skills
. 5.
Ability to manage multiple projects simultaneously and within scheduled deadlines.
Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.
#J-18808-Ljbffr
Summary This role focuses on providing administrative and business support to the organization in order to achieve operational goals.
In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records,
sorts
and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and
operates
office equipment
.
An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical)
operating
in a "hands on" environment
.
The majority of
time is spent
in
the delivery of support services or activities, typically under supervision
.
An
experienced level
role that requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education. Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard
procedures, and
communicates information that requires some explanation or interpretation. Job Overview This position works directly with clinical leadership to
streamline data collection and dissemination, enhance professional development departmental workflows, and
assist
with systems thinking to achieve efficiencies and a system of quality healthcare
. Job Description Preferred Qualifications
: 1.
High school diploma or equivalent 2. Two (2) years of related experience in a hospital or healthcare setting Duties and Responsibilities
:
The
duties and responsibilities listed
below
are intended to describe the general nature of work
and
are not intended to be an all-inclusive list
.
Other duties
and responsibilities
may be assigned. 1.
Perfo
r
m
s
a lead
role for Nursing Professional Development Department in operation of Learning Management System to upload content, assign to users, track performance. 2.
Perfo
r
m
s
a lead role in
planning and transitioning current paper nursing competencies into electronic via eLearning Management System. 3.
Serve
s
as key organizational resource for our patient experience data
.
Work collaboratively with Director to
disseminate
data in support of organizational and departmental strategic alignment initiatives. 4.
Streamline
s
and improve
s
record keeping of Nursing contact hour programs
relative
to nursing database. 5.
Assist
s
in coordination of educational
material
as necessary. 6.
Maintain
s
intranet for
to shared
governance and patient care services
.
Evaluate options to enhance end user experience. 7.
Assist
s
Magnet Program Director and Coordinator in maintenance of demographic database
. 8.
Organize
s
shared governance meetings,
assist
with minutes, dissemination. 9.
Maintain
s
collaborative, team relationships with peers and colleagues
in order to
effectively contribute to the working group's achievement of goals and to support the Hospital's Standards of Performance 10.
Assist
s
with process redesign as related to assigned projects 11.
Transform
s
information into a format useful for communicating with leadership and staff. Physical Requirements
: 1.
Frequent sitting, occasional
standing
or walking, and lifting of 10-15
lbs. 2.
Requires manual dexterity using fine hand manipulations for computer keyboard operation
. 3.
Requires ability to see computer screen, and reports. 4.
Requires ability communicate visually,
verbally
and audibly with healthcare personnel. Skills & Abilities: 1.
High
proficiency
in Microsoft Office products 2.
Thorough working knowledge and experience using multiple database software products including but not limited to Excel, Access, and Power Point. 3.
Ability to quickly learn database software products. Experience in report writing. 4.
Excellent organization, communication (verbal and written) and interpersonal skills
. 5.
Ability to manage multiple projects simultaneously and within scheduled deadlines.
Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.
#J-18808-Ljbffr