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New Hire Solutions

New Hire Solutions is hiring: Customer Service Representative in Thomasville

New Hire Solutions, Thomasville, GA, United States


Job Description

Job Description
Customer Service Representative
Thomasville, GA l Temp to Perm l $13.00 - $15.00 / Hour
We are looking for a driven and experienced Customer Service Representative at a health insurance agency to answer incoming calls and assist the customers. You would utilize multiple systems to document, research and communicate necessary information.
The ideal employee must have a positive attitude and follow the codes set forth in the Employee Handbook, and be able to learn a complex claim system.
Responsibilities
  • Operate multi-line telephone system in a timely manner
  • Assist customers calling in
  • Utilize multiple systems to document, research, and acommunicate necessary information
  • Operate computer and scanning equipment
  • All other duties as assigned by the Supervisor/Manager
Requirements
  • High School Diploma required
  • Clean Drug screen
  • Willing to undergo Criminal Background Check
  • Insurance background preferred
  • English/Spanish Bilingual preferred (oral and written)
  • Positive attitude and follow the codes set forth in the Employee Handbook
  • Computer proficiency required, especially with Microsoft Office products, Adobe, Outlook and be able to learn a complex claim system
  • Able to lift 25lbs+
Location: Thomasville, GA
Pay Range: $13.00 - $15.00 / Hour
Schedule: Monday – Friday 8:00 AM – 5:00 PM


New Hire Solutions is proud to be an Equal Opportunity Employer and Drug Free Workplace.

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