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Taylor Agency

Taylor Agency is hiring: Customer Service in Ridgefield

Taylor Agency, Ridgefield, WA, US


Job Description

Job Description

Are you looking to grow? So are we! Taylor Agency in Ridgefield, Washington, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Disability Insurance

Retirement Plan

Evenings Off

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Life Insurance

Vision Insurance

Dental Insurance


Responsibilities

Process customer policy change requests.

Secure all Trailing Documents from customers.

Handle all incoming claim calls from customers and follow-up.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Take premium payments from customers.


Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Professional phone etiquette.

Great Customer Service Skills.

A Property & Casualty insurance license is required.