JobTracks is hiring: Accounting Clerk - Collections in San Juan

Job Description:
We are seeking a diligent and detail-oriented Accounting Clerk specializing in collections to join our finance team. The successful candidate will play a crucial role in ensuring timely collection of outstanding payments and maintaining accurate financial records.

Responsibilities:

• Proactively contact customers via phone, email, and mail to collect outstanding payments and resolve any issues related to unpaid invoices.
• Analyze customer accounts to identify overdue balances, discrepancies, and apply payments accurately.
• Prepare and send out invoices, ensuring accuracy and compliance with company policies and procedures.
• Perform regular reconciliation of customer accounts, investigating and resolving any discrepancies.
• Negotiate and establish payment plans with customers to facilitate timely collections.
• Generate and distribute regular reports on collections activities, outstanding balances, and payment trends.
• Provide excellent customer service by addressing inquiries and concerns from customers regarding their accounts and payments.
• Maintain accurate and up-to-date records of all collection activities and communications with customers.
• Ensure all collections activities comply with relevant laws and regulations.

Requirements:

• High school diploma or equivalent; Associate's degree in Accounting, Finance, or related field preferred.
• Proven experience in collections, accounts receivable, or a similar role.
• Strong understanding of basic accounting principles and practices.
• Availability to work within 9am-9pm
• Availability to work in the office in the metro area 1 or 2 times per week the rest of the time remotely.
• Availability to work 2 Saturdays a month from 9am-6pm.