CHEP
Quality Lead - 2nd Shift
CHEP, Pendergrass, Georgia, United States, 30567
2nd Shift Schedule: Monday - Thursday, 6:00 PM to 4:45 AM
Position Purpose
Responsible for initiatives and training of the plant personnel as it relates to quality, pest control, and overall PCP results. Supports leadership in compliance with corporate policies, goals and objectives.
Major/Key Accountabilities:
Responsible for performing and/or validating all quality audits and reporting results.
Complying with all corporate policies, goals and objectives.
Ensure plant and plant personnel operate within CHEP quality guidelines.
Track performance on quality and report to supervisors and management.
Track rejections and/or customer complaints and address them with site, sales and quality teams.
Conduct reverse audits on rejected loads and complete informal and/or formal RCCA’s pertaining to rejections.
Train and develop team members to meet corporate quality guidelines.
Maintain all quality related documents for all plant personnel.
Review and address all pending quality related concerns or issues at the site level.
Develop and lead group projects targeting quality systems and continuous process improvements.
Work with Regional Quality personnel and the greater quality team to resolve concerns.
Perform quality aspect of orientation training and walkthroughs for all new hires.
Be the key person to drive continuous improvement at the plant and strengthen internal policies, procedures, and systems as it relates to quality.
Ownership of PCP process for all employees.
Works with shipping and production to maintain A-stock audit compliance.
Works with shipping and production to maintain AW audit compliance.
Works with shipping, production, and site leadership to ensure all pallet stock types are stored and labeled accordingly.
Conduct Train the Trainer program for all training personnel as it relates to quality.
Owns Repair and Sort AQL reporting and corrective actions for drops below CHEP required AQL.
Responsible for contact with pest control vendor rep and site level pest program.
Owns Master Cleaning Schedule for the site and assists in maintaining cross-department compliance to this process.
Customer quality audits at customer location(s).
Address any issues with inbound/outbound loads from a quality standpoint.
Deal with and address site-level employee driven quality related concerns/issues.
Measure:
Quality overall and associated documentation
AQL
PCP compliance
Pest control compliance
Inventory labelled to quality
On time reporting
Key Contacts:
Plant Manager
Assistant Plant Manager
Operations Supervisors
Essential Qualifications/Experience:
Prior experience in a quality role in a manufacturing environment
Strong customer focus orientation
Demonstrated success in delivering strong employee relations
Demonstrated ability to work cross-functionally
Experience managing quality performance and programs
High School diploma -or- equivalent
Skill/Knowledge:
Ability to manage quality processes and motivate a team
Excellent problem-solving skills and strategic thinking ability
Comfort with Microsoft Suites, including, but not limited to: Excel, Word, and PowerPoint.
Languages:
Essential: English
Desirable: Spanish
Job Type:
Full-time
Pay:
From $22.50 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Education:
High school or equivalent (Required)
Experience:
Quality audits: 1 year (Required)
Manufacturing: 1 year (Required)
Language:
English (Required)
Ability to Relocate:
Pendergrass, GA 30567: Relocate before starting work (Required)
Work Location:
In person
#J-18808-Ljbffr
Position Purpose
Responsible for initiatives and training of the plant personnel as it relates to quality, pest control, and overall PCP results. Supports leadership in compliance with corporate policies, goals and objectives.
Major/Key Accountabilities:
Responsible for performing and/or validating all quality audits and reporting results.
Complying with all corporate policies, goals and objectives.
Ensure plant and plant personnel operate within CHEP quality guidelines.
Track performance on quality and report to supervisors and management.
Track rejections and/or customer complaints and address them with site, sales and quality teams.
Conduct reverse audits on rejected loads and complete informal and/or formal RCCA’s pertaining to rejections.
Train and develop team members to meet corporate quality guidelines.
Maintain all quality related documents for all plant personnel.
Review and address all pending quality related concerns or issues at the site level.
Develop and lead group projects targeting quality systems and continuous process improvements.
Work with Regional Quality personnel and the greater quality team to resolve concerns.
Perform quality aspect of orientation training and walkthroughs for all new hires.
Be the key person to drive continuous improvement at the plant and strengthen internal policies, procedures, and systems as it relates to quality.
Ownership of PCP process for all employees.
Works with shipping and production to maintain A-stock audit compliance.
Works with shipping and production to maintain AW audit compliance.
Works with shipping, production, and site leadership to ensure all pallet stock types are stored and labeled accordingly.
Conduct Train the Trainer program for all training personnel as it relates to quality.
Owns Repair and Sort AQL reporting and corrective actions for drops below CHEP required AQL.
Responsible for contact with pest control vendor rep and site level pest program.
Owns Master Cleaning Schedule for the site and assists in maintaining cross-department compliance to this process.
Customer quality audits at customer location(s).
Address any issues with inbound/outbound loads from a quality standpoint.
Deal with and address site-level employee driven quality related concerns/issues.
Measure:
Quality overall and associated documentation
AQL
PCP compliance
Pest control compliance
Inventory labelled to quality
On time reporting
Key Contacts:
Plant Manager
Assistant Plant Manager
Operations Supervisors
Essential Qualifications/Experience:
Prior experience in a quality role in a manufacturing environment
Strong customer focus orientation
Demonstrated success in delivering strong employee relations
Demonstrated ability to work cross-functionally
Experience managing quality performance and programs
High School diploma -or- equivalent
Skill/Knowledge:
Ability to manage quality processes and motivate a team
Excellent problem-solving skills and strategic thinking ability
Comfort with Microsoft Suites, including, but not limited to: Excel, Word, and PowerPoint.
Languages:
Essential: English
Desirable: Spanish
Job Type:
Full-time
Pay:
From $22.50 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Education:
High school or equivalent (Required)
Experience:
Quality audits: 1 year (Required)
Manufacturing: 1 year (Required)
Language:
English (Required)
Ability to Relocate:
Pendergrass, GA 30567: Relocate before starting work (Required)
Work Location:
In person
#J-18808-Ljbffr