Proliance Surgeons, Inc.
Executive Director, Clinic Operations
Proliance Surgeons, Inc., Bellevue, Washington, us, 98009
Bellevue Ear Nose & Throat Clinic Bellevue, Bellevue, Washington, United States of America
Job Description
Description Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State. At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work. We draw on the differences in who we are, what we’ve experienced, and how we think to create
Exceptional Outcomes ,
Personally Delivered . We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Position Summary The Executive Director, Clinic Operations must have an instinctive and comprehensive understanding of world class, independent physician groups, clinic patient care & service, and team leadership and management. As the highest practice executive in their Care Center managing a team of senior management that have direct oversight of essential functions of the facilities under their direction, they will take the lead in building structures for success. The Executive Director will ensure there is an operational infrastructure that supports current and projected growth for their Care Centers and consistent with Proliance Surgeons as a strategy as a whole. This individual is also expected to serve as a leader on Proliance Committees and ad-hoc teams to champion initiatives where they may have particular expertise. The Executive Director, Clinic and Surgery Center Operations will provide in-depth knowledge and expertise in the areas of physician practice management, governance, finance, marketing, revenue cycle, information systems and human resources. He or She will provide direction, coaching and mentorship to senior leadership and others regarding all business as a means of continuous improvement, maintaining or enhancing integrity of all employee and patient experiences and improving financial viability of each clinic. The Executive Director, Clinic Operations works closely with appropriate members of the Central Service Office (CSO) and reports directly to the Proliance Chief Operations Officer and to the Physician Leader(s) of their Care Center(s). This position is the highest non-physician role of their designated locations. Key Duties and Responsibilities Work closely with the Managing Partners, physicians, and Proliance Senior Leadership to strategically orchestrate the care centers’ profitable growth. Develop and direct short- and long-term plans that translate strategic goals into specific, actionable steps. Actively collaborate with physician leadership and Central Service Office leadership to accomplish objectives. Develop annual action plans and budgets to inform and support the strategic planning process. Establish and assume full P&L accountability for their assigned Care Center(s). Lead a team of Senior Managers to accomplish all strategic and operational objectives. Provide leadership by planning, developing, and organizing all departments. Establish and promote a rapport in and among departments. Implement organizational policies as directed by the Care Center(s) Executive Committee. Accept accountability to represent the face of Proliance with outside agencies. Develop smart, cost-effective approaches for marketing the care centers. Build and enhance relationships with appropriate hospitals, care centers and providers. Bring a continuous process improvement approach to each of the lines of business. Manage physician recruitment, onboarding and compensation administration. Lead, without necessarily directly managing, all day-to-day operations. Education/Experience Bachelor’s degree required, Master’s degree preferred, in health care administration, business or related field. Five or more years in health care administration positions of increasing responsibility. Experienced leader with an established collaborative style. Determined experience extending compassion for colleagues and subordinates. Knowledge, Skills and Abilities Knowledge of computerized information systems. Knowledge of practice management software, PACS, EMR/EHR and MS Office applications. Working knowledge of reimbursement regulations and compliance laws and policies. Working knowledge of regulations and guidelines pertaining to healthcare administration. Demonstrated expertise in finance, human resources, marketing, operations and strategy. Proven ability to think strategically and creatively. Superior communication skills and unquestioned ethics and integrity. Strong leadership, training and mentoring abilities. Advanced knowledge of revenue cycle management process. Work Environment/Physical Demands The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions. Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May require working under stressful conditions or working irregular hours.
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Description Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State. At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work. We draw on the differences in who we are, what we’ve experienced, and how we think to create
Exceptional Outcomes ,
Personally Delivered . We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Position Summary The Executive Director, Clinic Operations must have an instinctive and comprehensive understanding of world class, independent physician groups, clinic patient care & service, and team leadership and management. As the highest practice executive in their Care Center managing a team of senior management that have direct oversight of essential functions of the facilities under their direction, they will take the lead in building structures for success. The Executive Director will ensure there is an operational infrastructure that supports current and projected growth for their Care Centers and consistent with Proliance Surgeons as a strategy as a whole. This individual is also expected to serve as a leader on Proliance Committees and ad-hoc teams to champion initiatives where they may have particular expertise. The Executive Director, Clinic and Surgery Center Operations will provide in-depth knowledge and expertise in the areas of physician practice management, governance, finance, marketing, revenue cycle, information systems and human resources. He or She will provide direction, coaching and mentorship to senior leadership and others regarding all business as a means of continuous improvement, maintaining or enhancing integrity of all employee and patient experiences and improving financial viability of each clinic. The Executive Director, Clinic Operations works closely with appropriate members of the Central Service Office (CSO) and reports directly to the Proliance Chief Operations Officer and to the Physician Leader(s) of their Care Center(s). This position is the highest non-physician role of their designated locations. Key Duties and Responsibilities Work closely with the Managing Partners, physicians, and Proliance Senior Leadership to strategically orchestrate the care centers’ profitable growth. Develop and direct short- and long-term plans that translate strategic goals into specific, actionable steps. Actively collaborate with physician leadership and Central Service Office leadership to accomplish objectives. Develop annual action plans and budgets to inform and support the strategic planning process. Establish and assume full P&L accountability for their assigned Care Center(s). Lead a team of Senior Managers to accomplish all strategic and operational objectives. Provide leadership by planning, developing, and organizing all departments. Establish and promote a rapport in and among departments. Implement organizational policies as directed by the Care Center(s) Executive Committee. Accept accountability to represent the face of Proliance with outside agencies. Develop smart, cost-effective approaches for marketing the care centers. Build and enhance relationships with appropriate hospitals, care centers and providers. Bring a continuous process improvement approach to each of the lines of business. Manage physician recruitment, onboarding and compensation administration. Lead, without necessarily directly managing, all day-to-day operations. Education/Experience Bachelor’s degree required, Master’s degree preferred, in health care administration, business or related field. Five or more years in health care administration positions of increasing responsibility. Experienced leader with an established collaborative style. Determined experience extending compassion for colleagues and subordinates. Knowledge, Skills and Abilities Knowledge of computerized information systems. Knowledge of practice management software, PACS, EMR/EHR and MS Office applications. Working knowledge of reimbursement regulations and compliance laws and policies. Working knowledge of regulations and guidelines pertaining to healthcare administration. Demonstrated expertise in finance, human resources, marketing, operations and strategy. Proven ability to think strategically and creatively. Superior communication skills and unquestioned ethics and integrity. Strong leadership, training and mentoring abilities. Advanced knowledge of revenue cycle management process. Work Environment/Physical Demands The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions. Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May require working under stressful conditions or working irregular hours.
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