On-Site Assistant Management Executive Job at Akam Associates Inc in New York

The On-Site Assistant Management Executive (“AME”) will work on-site and assists and support the other AME and the On-Site Management Executive (“ME”) with the day-to-day operations of the building to ensure and enhance the operational, mechanical and aesthetic functioning of the property. The individual is responsible for maintaining communication with homeowners and work closely with the Management Executive on the property. The AME represents AKAM and the client in a positive and professional manner.

Responsibilities include, but not limited to:

Building Responsibilities:

• Assist the On-Site GM with any reported building incidents, emergencies, and violations.
• Assist in obtaining proposals or bids for designated capital improvement projects.
• Adhere to AKAM’s competitive bidding procedures; and assist with contract negotiations, purchasing; and contract administration.

Customer Service:

• Respond promptly to Board, Unit Owner and Resident inquiries.
• Knowledgeable of all building policies and available for individual meetings with Board Members, Unit Owners and Residents to discuss matters, quality of life issues, complaints, suggestions, grievances, etc.

Administrative Duties:

• Attend Annual Meetings and any other Special Meetings. May assist with taking minutes of those meetings. (S)
• May be asked to attend, when necessary, all court appearances, hearings, employee arbitrations, and NYC code enforcement hearings on behalf of the Cooperative
• Collect Certificates of Insurance (S)
• Schedule Moves (S)
• Schedule use of freight elevator (S)
• Schedule Amenity Reservations
• Maintain the Building Link library, building resident directory, and posting notifications. (S)
• Manage visitor permissions as directed by Unit Owners. (S)
• Organize Resident Events
• Clear new violations
• Property Inspections
• Answer Office Phone (S)
• Respond to Unit Owner and Resident Emails (S)
• Handle billing inquiries from residents and vendors and process any adjustments as necessary. (S)
• Manage office equipment issues with copiers, phones, computer/technical, water cooler, etc.
• Assist with any special projects (S)
• Will assist as the backup to AGM and GM (S)
• Coordinate A/C Bracket installation
• Coordinate steam trap installation
• Tax Abatement Coordination
• Window Guard Coordination
• Stove Knob Coordination
• Coordinate water shutdowns
• Filing incident reports with the insurance carrier

Skills and Qualifications:

• Ability to multitask in a fast-paced environment.
• Excellent interpersonal skills.
• Ability to handle confidential information and work independently.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Responsive, reliable, detail-oriented.
• Previous experience handling and resolving tenant issues.
• Minimum two years of Assistant Property Management experience supporting multiple coop and condo properties is preferred.
• Experience with Yardi or BJ Murray is a plus.

Benefits:

• 401(k) Retirement Plan Matching
• Health Insurance
• Dental insurance
• Vision Insurance
• Ancillary Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Paid Time Off
• Company Events
• Employee Assistance Program
• Employee Referral Program
• Employee Engagement Committee

AKAM Living Services, Inc., is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.